Mercedes-Benz of Gilbert

I was very pleased and impressed with the salesperson and dealership with my car purchase. On a scale of 1-10 they were a 10 dealership with my car purchase. On a scale of 1-10 they were a 10 More

The dealership staff were great and patient, helped me to make my decision to purchase a car. make my decision to purchase a car. More

Once they sell you a car, you’re on your own. No customer service. Have reached out to not only john Ajluni the sales rep, but also the GM. Pretty sad. I would not buy from them again. service. Have reached out to not only john Ajluni the sales rep, but also the GM. Pretty sad. I would not buy from them again. More

This is the 2nd car we’ve purchased from this location. The 1st car AC just wouldn’t work. After bringing the car in too many times to service, we traded in. This time whoever did our paper work did not in The 1st car AC just wouldn’t work. After bringing the car in too many times to service, we traded in. This time whoever did our paper work did not include everything from the previous sale which is what we were told. Just save yourself the headache and time, buy somewhere else with a team who isn’t just trying to make a sale but someone who truly stands for their product and services. More

Horrible service, making no effort to honor scheduled appointments or return calls. Makes the car purchase a huge disappointment. Will have to travel to Scottsdale Mercedes to get appointments honored an appointments or return calls. Makes the car purchase a huge disappointment. Will have to travel to Scottsdale Mercedes to get appointments honored and phone calls returned. Seems like once they get your money, you’re old news. More

I’ve worked with Mr. Glenn for 2021 GLE350 4 Matic. He is a very professional sales with proactive attitude. I really appreciate his prompt response. a very professional sales with proactive attitude. I really appreciate his prompt response. More

Craig Rusin was the best salesman I’ve worked with. He made the process seamless! Tara in finance was also awesome! They were super friendly, understood my budget and needs, and made the daunting idea of made the process seamless! Tara in finance was also awesome! They were super friendly, understood my budget and needs, and made the daunting idea of visiting a dealership exciting and fun. More

I wanted a best price out the door. What I got was the standby of “this is our best price, market rate....blah, Blah, blah.” I know the business and know this is a gimmick. Blue book; that is the value standby of “this is our best price, market rate....blah, Blah, blah.” I know the business and know this is a gimmick. Blue book; that is the value of the car. Period. That is what financiers use. But miraculously less than 2 weeks later the magic market rate went down when the car didn’t move. Been through this before and knew it was coming. Just look at the blue book; give me your best price like I asked and see what we can do. Instead I get this xx and a follow up 2 wks later about how the price went down. Well, I may have bought it 2 wks ago if you worked with me. Instead you wanted to play games. Bye. I am working with another company with a very similar vehicle and they are giving a better price and $1600 more for my trade. More

When I walked into the showroom I saw my dream car (even though I wasn't really looking to make a purchase). Craig Rusin assisted me, all the while being professional, personable and knowledgable. He went a though I wasn't really looking to make a purchase). Craig Rusin assisted me, all the while being professional, personable and knowledgable. He went above & beyond by driving my new car, and me, to my home in San Tan Valley then drove one of my trade-in vehicles back to the dealership. Thank you Craig and Mercedes-Benz of Gilbert for making my car buying experience stress and hassle free! More

Kim again has worked with us in resolving a minor issue with our GLE. She’s professional, a perfectionist and in tune with our issue. with our GLE. She’s professional, a perfectionist and in tune with our issue. More