Mercedes-Benz of Georgetown - Service Center

Very accommodating and professional . Did a very good job on replacing my car’s AC. Did a very good job on replacing my car’s AC. More

Service was world class. Time was taken to detail the issues found as well as service needed. My representative was patient and thorough, providing quality customer service Time was taken to detail the issues found as well as service needed. My representative was patient and thorough, providing quality customer service and care. More

Dropping off my car for service I had to wait 30 minutes. Picking up my car after service I had to wait an hour. No loaner vehicle available. Picking up my car after service I had to wait an hour. No loaner vehicle available. More

The service advisor, Jarrod, was very personable and kept me updated on service progress and findings. Service was completed in one day. Would highly recommend. me updated on service progress and findings. Service was completed in one day. Would highly recommend. More

Jay and the Service Department at Mercedes-Benz, Georgetown are always a great experience! They keep my GLE running smoothly and I’m in and out, often with same day service. Jay is extremely knowled Georgetown are always a great experience! They keep my GLE running smoothly and I’m in and out, often with same day service. Jay is extremely knowledgeable about all things Mercedes. I really value his expertise in maintenance of my vehicle. More

Best customer service I’ve ever had. I really appreciate their honest and prompt service. I really appreciate their honest and prompt service. More

I was greeted promptly. My service advisor, Jay, went though the process with me and explained what I needed. I was expecting a long time frame and was quoted a shorter time My service advisor, Jay, went though the process with me and explained what I needed. I was expecting a long time frame and was quoted a shorter time. I had the option of a loaner or Über and took the ride. The call to tell me it was done was even quicker than. What Jay told me so even better. And I was picked up and quickly was able to get my service completed. I had a great experience and so much quicker than expected. More

I have been patronizing this dealership since 2014. Generally, they provide fairly good services and tries to make it better. However, lately, I have experienced several back jobs, such as fixing oil l Generally, they provide fairly good services and tries to make it better. However, lately, I have experienced several back jobs, such as fixing oil leaks in the engine and the most recent is fixing auxiliary battery malfunctioning. The eco engine stop still fails to function. More

Scheduling was easy, analysis and fix were explained wait time was reasonable for service performed time was reasonable for service performed More

Aaron was very helpful. I did receive my vehicle with a busted windshield wiper hose. I just spent 1500.00 on a full service. I did receive my vehicle with a busted windshield wiper hose. I just spent 1500.00 on a full service. More