Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.6
590 Reviews
Call Service Center (512) 930-6150

590 Reviews of Mercedes-Benz of Georgetown - Service Center

Sort by
July 26, 2023

Thankful to Darryl for acting as my service agent, however it took service almost two weeks to diagnose the problem with my C500 (the check engine light illuminated) I was concerned because only a few More

by allayneperkins1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl
Report | Print
July 26, 2023

Good service,every time I go to get service. I don’t have to go back saying something is not done right. I approve of this dealership 😎 More

by Billy Mayes 731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Jul 31, 2023 -

Mercedes-Benz of Georgetown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 26, 2023

Very friendly and prompt response Friendly environment and experienced technician & advisor Will definitely plan again More

by Sri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irlanne Pollard
Report | Print
Jul 31, 2023 -

Mercedes-Benz of Georgetown responded

We are glad we could help!

July 21, 2023

Great attention from my service manager Richard! !! I came in for a state inspection and car wash, and he advised me I needed an alignment. I was in and out very quickly. More

by Mont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Aug 14, 2023 -

Mercedes-Benz of Georgetown responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Richard provided a great service experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

July 18, 2023

Clean, efficient and with a courteous staff. Service advisor Jarrod Dozier is very knowledgeable and helpful in working with me to keep my 2016 GLE350 running top notch. More

by Dilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
Report | Print
Jul 24, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for your kind words for Jarrod, we appreciate it!

July 17, 2023

Excellent service as usual. Jarrod was helpful and ensured the service was completed within time. More

by Subrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
Report | Print
Jul 25, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled that you had a pleasant service visit!

July 15, 2023

Providing a great service. I purchased my car from this dealer and their service is much better than the one in Airport boulvard More

by Rezete22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Fontenot
Report | Print
Jul 19, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 14, 2023

Very good customer relations and a great customer waiting area with fast service delivery, with a Wash! More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Fontenot
Report | Print
Jul 19, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for being our customer, we appreciate your kind words!

July 12, 2023

The service department is a train wreck. Horrible follow up lots of excuses. You should never promise a client a call back the same day and not deliver. Everything about this last experience More

by mindymartin2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lynette and Osmary
Report | Print
Oct 23, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I apologize for what you have experienced here at Mercedes Benz of Georgetown. I would like an opportunity to fix this and to earn your business, please contact me at 512-942-6928. I look forward to speaking with you.

July 11, 2023

Service department fixed our problem other repair agencies, including another Mercedes dealership could not properly diagnose or repair More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl
Report | Print
Aug 03, 2023 -

Mercedes-Benz of Georgetown responded

Brian, we are glad we could help!

1
...
46
47
48
...
59