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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
523 Reviews

523 Reviews of Mercedes-Benz of Georgetown - Service Center

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June 14, 2023

Always satisfied with all departments at MBOGTX. Amanda H is the best service advisor in the business More

by system8radar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Hanes
Jun 16, 2023 -

Mercedes-Benz of Georgetown responded

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2023

Easy to set up service appointments. The expert answers all my questions with patience. Loaner car is excellent. More

by Good guest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrad
Jun 16, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

June 11, 2023

It has a very nice & professional staff. They waiting area is large & comfortable, it would be incredibly nice if it had a barista & bakery/snack area. It only has a self serve spot with onl More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Barnes
Jun 16, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 11, 2023

I have known this Georgetown Mercedes location to rank high in friendliness, promptness, and professionalism. More

by jcnallell33Satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Hares
Jun 16, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 08, 2023

Great customer service from the Manager Daniel, and Service Manager Adam. It’s my go to dealership. More

by MG57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 12, 2023 -

Mercedes-Benz of Georgetown responded

We are very happy we could provide you with a positive experience! Until the next time we meet, take care!

June 03, 2023

Daniel kept me informed and vehicle repaired within the quote. A loaner car was provided. More

by masheppard06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 09, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for your kind words for our staff, we appreciate it!

June 02, 2023

Great staff very friendly. Greeting you with à smile helps à lot spécial If coming à long ways for services. I likes the services départements, is your big Applepie of à de More

by Franklinwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Pollar
Jun 10, 2023 -

Mercedes-Benz of Georgetown responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 01, 2023

OsMary was awesome and she’s extremely passionate about customer service. Thankful for her level of customer service support More

by Hookrx6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OsMary
Jun 09, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for your kind words for our staff, we appreciate it!

June 01, 2023

Always professional with courteous, representatives and exceptional service! Jay has always been very helpful and good with explanations More

by mboatright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Fontenot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Derkacz
Jun 09, 2023 -

Mercedes-Benz of Georgetown responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 12, 2023

Mercedes-Benz of Georgetown - Service department addressed a very complex issue in my new EQE. Everyone is friendly and they went above and beyond on having the car washed and fully charged. More

by mapoles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl
May 16, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

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