Mercedes-Benz of Georgetown - Service Center

Very good customer relations and a great customer waiting area with fast service delivery, with a Wash! area with fast service delivery, with a Wash! More

The service department is a train wreck. Horrible follow up lots of excuses. You should never promise a client a call back the same day and not deliver. Everything about this last experience Horrible follow up lots of excuses. You should never promise a client a call back the same day and not deliver. Everything about this last experience was very unpleasant. We are seriously contemplating moving on to Lexus. It would be good to send this entire team to Houston to be trained by Teresa at star motorcars. She is a rockstar and understand service and getting back to clients in a timely manner. I never had to follow up with Teresa. More

Service department fixed our problem other repair agencies, including another Mercedes dealership could not properly diagnose or repair agencies, including another Mercedes dealership could not properly diagnose or repair More

Very professional and friendly service. Good communication with customer care. Prompt, reliable, friendly and quality customer service! Good communication with customer care. Prompt, reliable, friendly and quality customer service! More

Always excellent service from my advisor, Jarrod! Will recommend Jarrod anytime, anywhere! Thank you Jarrod for all you do! Will recommend Jarrod anytime, anywhere! Thank you Jarrod for all you do! More

Everything was great. I appreciate the dedicated service and the Uber drop off back to my house. Only hiccup was on the return back to the dealership, the Uber driver went I appreciate the dedicated service and the Uber drop off back to my house. Only hiccup was on the return back to the dealership, the Uber driver went to the block behind me and I had to walk to catch it More

Very professional and courteous positive experience will definitely come back love the Uber service. Thanks definitely come back love the Uber service. Thanks More

Quick turn around and amazing service from the time the car was delivered to the shop for service car was delivered to the shop for service More

Nice, friendly, clean , fast and well managed. I will always use them to service my care. I will always use them to service my care. More