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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
524 Reviews

524 Reviews of Mercedes-Benz of Georgetown - Service Center

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August 18, 2023

Great service, friendly people, and the free Uber after dropping the vehicle is a plus. More

by thefaub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for the kind words! Mercedes-Benz of Georgetown appreciates your business and looks forward to your next visit. Thank you for your Five Star review!

August 17, 2023

Sam in Sprinter Service was Amazing. Good communication from when I first dropped off for Service until the repairs were complete. More

by Joseph Samuels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Burnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Joseph Samuels responded

Thank you All for consistently great service

Aug 18, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for your kind words for our staff, we appreciate it!

August 16, 2023

Professional; organized; thorough; we were early, but was taken right away; a time of completion was given and 10 minutes before time stated we were on the road. More

by murphy.don1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Mercedes-Benz of Georgetown responded

We are glad we could help!

August 14, 2023

Great service once parts arrived! WAs kept informed throughout the process. Would recommend this service dealer. More

by wesley.daniels54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Mercedes-Benz of Georgetown responded

Wesley, ensuring your satisfaction is our ultimate goal and we are pleased to know that we were able to provide a great service experience for you! We appreciate your business and recommendation! It would be our pleasure to have the opportunity to assist you again.

August 11, 2023

Punctual and efficient. Work done are clearly explained. Service department people are courteous and responsive to meet customers’ needs. More

by George R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Mercedes-Benz of Georgetown responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

August 10, 2023

Fantastic service experience! ! Corey and his crew were knowledgeable about what I needed and the service team was efficient with their work so I could back on the road with my Spr More

by amyrandolphart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Engledow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for choosing Mercedes-Benz of Georgetown! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Corey and his dedication to providing you with an excellent service experience. We look forward to your next visit!

August 09, 2023

Went in for service update, greeted by friendly staff, fast check in of vehicle with service adviser Osmary who kept me informed of status as well as having an outstanding personality was very professiona More

by hd4406z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Tait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for choosing Mercedes-Benz of Georgetown! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Osmary and their dedication to providing you with an excellent service experience. We look forward to your next visit!

August 09, 2023

Outstanding service from start to finished. I would 100 per cent recommend Georgetown Mecedes Benz to any all my family and friends. More

by jpatte8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Hares
Sep 03, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for choosing Mercedes-Benz of Georgetown! It was our pleasure to take care of your automotive needs. We are thrilled to provide you with an excellent service experience. We appreciate your business and the Five-Star review!

August 08, 2023

so helpful and fixed my tire with a nail with no appt and no charge More

by llg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Hares
Aug 23, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 06, 2023

Service maintenance was Professionally done and precisely stated. Service consultant is outstanding, courteous and customer oriented. More

by rabidhog8025
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Mercedes-Benz of Georgetown responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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