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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
524 Reviews

524 Reviews of Mercedes-Benz of Georgetown - Service Center

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September 01, 2023

Helpful, courteou, and pleasant staff. The service adviser, Aaron Lee, was especially attentive to our issues and concerns. The service manager was particularly helpful in getting a guick More

by quimbyx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for choosing Mercedes-Benz of Georgetown. We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We appreciate your business and look forward to the pleasure of serving you again.

August 31, 2023

Awesome service all the way around - from check in thru checkout. My consultant Irlanne is the ABSOLUTE BEST!! More

by victorious1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irlanne Pollard
Sep 04, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled that Irlanne provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 30, 2023

Top notch customer service with every visit and friendly staff makes customers feel welcomed. Nice dealership. More

by D.brandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Mercedes-Benz of Georgetown responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

August 25, 2023

This Mercedes-Benz dealer is the best in US. They offered me an extended warranty and did an expensive repair on my car, free of cost. More

by Syed Shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Mercedes-Benz of Georgetown responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 24, 2023

Wasn't the fastest service for my car but they know how to treat customers right and find appropriate solutions. They were professional and accommodating in every aspect. Thx MB of GT More

by W Sleiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Reicherts, Amanda Hares
Sep 09, 2023 -

Mercedes-Benz of Georgetown responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

August 24, 2023

I enjoy the professionalism and the personal touch with every visit., they were fast and accommodating. More

by Deleonmcclure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Hares
Aug 26, 2023 -

Mercedes-Benz of Georgetown responded

Thank you name for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 23, 2023

Lynette is the best. Great customer service!!! We are verpleased with the entire service department. More

by lluede7062Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynette Rich
Aug 26, 2023 -

Mercedes-Benz of Georgetown responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 23, 2023

Have been using them since day one! They do great work Thank you surely appreciate it More

by veronica_bell
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Mercedes-Benz of Georgetown responded

We are so pleased that we were able to provide you with an exceptional experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing Mercedes-Benz of Georgetown! We appreciate your business!

August 22, 2023

Adam, in the service department, is amazing! He will make sure you receive the best service! More

by Melanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 21, 2023

Great dealership. Great service department. Very professional. I got my oil changed and was completed earlier that expected. They even arranged for an Uber for before More

by Matt J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for the Five-Star review and for choosing Mercedes-Benz of Georgetown. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

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