Mercedes-Benz of Georgetown - Service Center

Always friendly and professional staff. Adam was very knowledgeable and kept us updated on service completion time. Great service as always from Mercedes-Benz of Georgetown team. Adam was very knowledgeable and kept us updated on service completion time. Great service as always from Mercedes-Benz of Georgetown team. More

Very accommodating, Clean, Comfortable, Friendly, Timely. I never mind having to get my car serviced. ( except for the price of course). But it’s always a comfortable visit. I never mind having to get my car serviced. ( except for the price of course). But it’s always a comfortable visit. More

2nd time getting vehicle back from service maintenance and have to return because quality control failed to perform proper inspection procedures. Called back and was told just use the radio volume to turn and have to return because quality control failed to perform proper inspection procedures. Called back and was told just use the radio volume to turn vehicle back up warning sound up. Should have been done before releasing the vehicle. It works now. Thanks More

Everyone we had contact with today was very professional and helpful and knowledgeable we had a good experience. and helpful and knowledgeable we had a good experience. More

Generally everything went well. I was provided a shuttle to my home and back to the dealership. My wife’s car was in for a B service and during the write up I was told that since I was provided a shuttle to my home and back to the dealership. My wife’s car was in for a B service and during the write up I was told that since I purchased the tires at the dealership, that the tires would be rotated. After picking up the car and bringing it home I noticed that the tires were not rotated. I mentioned this to my service advisor, Richey, via text message but never got a response back. More

Great Customer Service Irlanne was a great help and easy to talk too thx ☺️ guys to talk too thx ☺️ guys More

I am impressed by how Irlanne assisted me selecting options for the needed service. She stayed connected the entire time. Irlanne's professionalism is top notch. I am also happy with the courteous way options for the needed service. She stayed connected the entire time. Irlanne's professionalism is top notch. I am also happy with the courteous way the entire staff at the dealership conducted themself during my short stay. I hope to continue to work with the service team at this dealership. More

Found safety issue repairs that needed to be fixed and made the necessary repairs while in shop made the necessary repairs while in shop More

The service rep was great my wife wa coming back from her doctors appointment when her car broke down made it to dealer ship where your rep took care of every thing a got my wife home in a Uber doctors appointment when her car broke down made it to dealer ship where your rep took care of every thing a got my wife home in a Uber More

I needed to change my tire, contacted the Service Rep Amanda. She told me to bring the car on Friday morning. I did bring the car, the service was done quickly and as promised at the advertised price. Amanda. She told me to bring the car on Friday morning. I did bring the car, the service was done quickly and as promised at the advertised price. More