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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
595 Reviews

595 Reviews of Mercedes-Benz of Georgetown - Service Center

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November 22, 2023

excellent service and attention to detail! Jay, our service advisor, is the very best we have ever encountered in 50+ years of car ownership! More

by DML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Mercedes-Benz of Georgetown responded

That's truly high praise for Jay's service as a service advisor! To be considered the very best in over 50 years of car ownership speaks volumes about his dedication and expertise. Thank you for your business!

November 22, 2023

MB of Georgetown service department is filled with honest, customer focussed and professional folks. I’m always left with great satisfaction when service is required. They just not saved me money bu More

by Raiders786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
Nov 30, 2023 -

Mercedes-Benz of Georgetown responded

It's wonderful to hear about your positive experiences with the service department at Mercedes-Benz of Georgetown! Finding a team that's honest, customer-focused, and professional can be incredibly reassuring when it comes to servicing your vehicle. Thank you for your business!

November 22, 2023

My service adviser was Richard Barnes. i was very impressed and says by his professional advice . He was ver thorough and helpful to get my car service. Looking forward to work with him in More

by baba. Kurapati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
Nov 30, 2023 -

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Richard provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 22, 2023

The employees are exceptional . There is no words to express our gratitude towards them. Their professionalism and empathy makes this dealership look great . after going through a d More

by ruleelectric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Diaz, Samantha Burnett, Cory Engledow, Aaron Lee
Nov 23, 2023 -

Mercedes-Benz of Georgetown responded

It's heartwarming to hear about the exceptional support and professionalism you received from the team at Mercedes-Benz of Georgetown. Their empathy and dedication in turning a challenging situation with your auto insurance into a positive experience truly made a difference for you. It's wonderful to know they went above and beyond to help. Sending many blessings your way as well, and a Happy Thanksgiving to you and your family!

November 18, 2023

Everyone was helpful and friendly. My service person was professional and made it happen. The parts guy was very good and the waiting lounge was very comfortable . Very good experience More

by pblange530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know name
Nov 21, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a helpful and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Richey was absolutely fantastic. He kept me updated and was very kind and attentive. The best experience ever in a dealership in over twenty years. Though my car isn't brand new More

by Kimberly YB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
Nov 18, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled Richey provided exceptional service and made your experience at Mercedes-Benz of Georgetown memorable! Excellent communication and attention to detail make a difference, especially when it comes to vehicle servicing. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Nov 18, 2023 -

Kimberly YB responded

Mercedes-Benz Georgetown will be the only place i take my car for dealership issues. Richey saved the day, actually November for me. He is my Hero! Be well, be blessed. Kimberly YB ❤️

November 17, 2023

Very professional, helpful, and worked well with my extended warranty. Used Uber to get me home on their dime. More

by austex74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

The work and personnel are of the highest quality. Always! Always does whatever is promised and no surprises. More

by calldout61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle
Nov 16, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Very professional and thorough in dealing with the Problems encountered during multipoint inspection . On time . More

by baba. Kurapati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
Nov 18, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a professional and prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

Great service for the car. Great customer service. Kayle was awesome! Thus is my dealership of choice. More

by abramskaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle
Nov 11, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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