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Mercedes-Benz of Georgetown - Service Center
Georgetown, TX
525 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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525 Reviews of Mercedes-Benz of Georgetown - Service Center
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October 21, 2023
Great customer service. Service writers are very attentive and helpful. I never have regrets when I deal with them! Service writers are very attentive and helpful. I never have regrets when I deal with them! More
by kevinF
Employees Worked With
October 20, 2023
I would never do business with Mercedes-Benz of Georgetown again, nor if I still owned a Mercedes, would I take it there for any kind of service. Mercedes-Benz USA does not stand behind their deale Georgetown again, nor if I still owned a Mercedes, would I take it there for any kind of service. Mercedes-Benz USA does not stand behind their dealers. If you have an issue with the dealership, you will find Mercedes Benz USA simply says they are independently owned, and we are not responsible for their actions More
by Dave4flying
October 20, 2023
Personal is excellent in general. However, Samantha is a #1 - A+ with customers. Excellent treatment and attention! However, Samantha is a #1 - A+ with customers. Excellent treatment and attention! More
by Paroma2018
October 19, 2023
When I arrived for an appointment I was told the back up was 4-5 hours …Corey got me out in much less…thanks was 4-5 hours …Corey got me out in much less…thanks More
by Pnpgeiger
Employees Worked With
October 19, 2023
Haven’t been able to buy one here in 14 years but the service is always top notch. Hats off to the service department and Adam Deleon my service advisor service is always top notch. Hats off to the service department and Adam Deleon my service advisor More
by Squishy
Employees Worked With
October 19, 2023
Due to the ongoing personal attention of Daniel Reicherts, we have come to think of MB of Georgetown, as extended family. They and he have earned our total trust and respect. Reicherts, we have come to think of MB of Georgetown, as extended family. They and he have earned our total trust and respect. More
by tonytrpt45
Employees Worked With
Daniel Reicherts, Lynette Rich
October 17, 2023
They fixed my car in a timely manner. However I was surprised that the car was in for warranty work it should have been washed, it was not. I hate that the little stuff doesn't seem to ge However I was surprised that the car was in for warranty work it should have been washed, it was not. I hate that the little stuff doesn't seem to get done. I will still bring my car there, but I do hope they do better. More
by rkoglesbee
Employees Worked With
October 16, 2023
Very willing to work with me on needed repairs, very nice to do extra work requested by me after arriving at my appointment time & to do it all within the time I wanted. to do extra work requested by me after arriving at my appointment time & to do it all within the time I wanted. More
by txgolfer39
Employees Worked With
October 13, 2023
The service advisor was rude and combative. She took the role of a mother who fuses at you because you don't do what she says. Other than her, it is as an excellent place to get your car servic She took the role of a mother who fuses at you because you don't do what she says. Other than her, it is as an excellent place to get your car serviced. More
by Doviedwilliams
Employees Worked With
October 09, 2023
This is the first time I have taken my GLC 300 for service since I bought it at Georgetown Mercedes Benz last year. Appointment was easy to make. Upon arrival my service person was out with the flu s service since I bought it at Georgetown Mercedes Benz last year. Appointment was easy to make. Upon arrival my service person was out with the flu so Jarrod stepped in for her. He was very professional and took great care of what I needed. Great communication from him and he notified me that there was a recall and they could take care of that today as well. My SUV was ready for pickup within four hours and it had even been washed! Great experience and I will return the next time I need service! More
by DebM
Employees Worked With
