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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.6
540 Reviews

540 Reviews of Mercedes-Benz of Georgetown - Service Center

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January 08, 2025

They have the best customer service and the advisors are extremely accommodating and helpful. I refuse to go to any other Mercedes dealership. More

by kaysaccessories
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Georgetown! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 08, 2025

They are the best always feel at home very professional and always very attentive and friendly More

by Busy Bee Moving And Storage LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fouad Batlouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Fontenot, Jarrod Dozier, Richey Barnes, Adam De Leon, Eddie Lemons, Robert Diaz, Aaron Lee
Jan 10, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2025

I always say my favorite salesman is Carlos and the best service personnel is Kayla La Page. Their customer service and amazing attention to detail is the reason I fell in love with my car and always seekin More

by KOM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lapage , Carlos Fuentes
Jan 08, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Georgetown. If you have any further questions, please give us a call. We're always happy to help!

January 05, 2025

When we decided to purchase a second car we decided to buy a new Mercedes Benz and my husband wanted a two seater and when we visited the dealership they had the most beautiful 550sl I ever seen and we ha More

by paulette swift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Jan 05, 2025 -

Mercedes-Benz of Georgetown responded

Hello Paulette, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

Jay in the Service Department was excellent. Very helpful and a clear communicator. We use him for both of cars. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Mercedes-Benz of Georgetown responded

Hi Steve, we're happy you found our staff to be so helpful during your experience here at Mercedes-Benz of Georgetown. Feel free to reach out to us if you need anything. Have a wonderful day.

January 04, 2025

Kayle is super helpful and knowledgeable. Time estimation is very good. Did just what I wanted. Highly recommended. More

by Wei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle
Jan 06, 2025 -

Mercedes-Benz of Georgetown responded

Hi Wei, we're happy you found our staff to be so helpful during your experience here at Mercedes-Benz of Georgetown. Thanks for the recommendation, and have an amazing day!

January 03, 2025

The dealer did everything to address the issue, which was wind noise at a high rate of speed. I was pleased with the time it took to do the repair. More

by richardefarias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
Jan 03, 2025 -

richardefarias responded

Jerrod was awesome,kept me informed during the whole process.

January 01, 2025

Good dealership, but service is suspect. Engine filter not checked, engine cover not installed properly. More

by leedorsey45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Jan 02, 2025 -

Mercedes-Benz of Georgetown responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 930-6150 when you have a chance. Thank you, and we look forward to hearing from you.

December 31, 2024

Dealership did a good job diagnosing and resolving two problems with my Mercedes C400. They also kept me updated on my vehicle status. More

by bobsmithm586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam De Leon
Jan 02, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 24, 2024

Great service and very courteous. Customer first attitude is much appreciated. They kept me informed of we very stage of the service More

by ganz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Dec 25, 2024 -

Mercedes-Benz of Georgetown responded

Hi Ganz, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!