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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
381 Reviews

381 Reviews of Mercedes-Benz of Georgetown - Service Center

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July 11, 2023

Service department fixed our problem other repair agencies, including another Mercedes dealership could not properly diagnose or repair More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl
Aug 03, 2023 -

Mercedes-Benz of Georgetown responded

Brian, we are glad we could help!

July 11, 2023

Very professional and friendly service. Good communication with customer care. Prompt, reliable, friendly and quality customer service! More

by ps-terrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl
Jul 28, 2023 -

Mercedes-Benz of Georgetown responded

We are so happy to read such a great review about Mercedes-Benz of Georgetown!

July 09, 2023

Always excellent service from my advisor, Jarrod! Will recommend Jarrod anytime, anywhere! Thank you Jarrod for all you do! More

by robertenchil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Fontenot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Warren, Elicia Harris, Kevin Kelley, Jeff Geary, Tristan Shaner, Wendy Schonder, Thad Tucker
Aug 07, 2023 -

Mercedes-Benz of Georgetown responded

We're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Georgetown.

July 06, 2023

Everything was great. I appreciate the dedicated service and the Uber drop off back to my house. Only hiccup was on the return back to the dealership, the Uber driver went More

by mmaguet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl
Aug 03, 2023 -

Mercedes-Benz of Georgetown responded

We are very pleased to hear that we could provide you with a great service experience! Mercedes-Benz of Georgetown appreciates your business and we look forward to the pleasure of assisting you again in the future. Sorry about your Uber hiccup.

July 04, 2023

Very professional and courteous positive experience will definitely come back love the Uber service. Thanks More

by Jurni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl
Jul 06, 2023 -

Mercedes-Benz of Georgetown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2023

Quick turn around and amazing service from the time the car was delivered to the shop for service More

by Sathish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irlanne Pollard
Aug 03, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for choosing Mercedes-Benz of Georgetown! It was our pleasure to provide you with an amazing service. We appreciate your Five Star review and we look forward to the opportunity to assist you again in the future!

June 30, 2023

Nice, friendly, clean , fast and well managed. I will always use them to service my care. More

by ees198rcn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Fontenot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Mercedes-Benz of Georgetown responded

We are so happy to read such a great review about Mercedes-Benz of Georgetown!

June 30, 2023

My car has never truly been fixed and the customer service from the rep and asst manager is horrible! I will NOT return and be charged for work that did not fix my car’s issues again. Please go elsew More

by sandee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linette, Darryl
June 29, 2023

Very friendly and accommodating. Kept in contact and did all work on time and at amount given me beforehand. More

by Gayle
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard in service
Jul 13, 2023 -

Mercedes-Benz of Georgetown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 29, 2023

Went above and beyond in helping me with my need to get my vehicle fix in a timely manner. The advisor was very thoughtful of my needs. More

by debdenise62
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
Jul 08, 2023 -

debdenise62 responded

Thank you for your wonderful service. Jarrod was very helpful.

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