Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Georgetown - Service Center
Georgetown, TX
382 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
382 Reviews of Mercedes-Benz of Georgetown - Service Center
Sort by
July 27, 2023
Every time we bring in a vehicle, we receive outstanding customer service and satisfaction. They really the extra mile to make sure we are satisfied. customer service and satisfaction. They really the extra mile to make sure we are satisfied. More
by Cleavon.battie
Employees Worked With
Irlanne
Helpful July 26, 2023
Thankful to Darryl for acting as my service agent, however it took service almost two weeks to diagnose the problem with my C500 (the check engine light illuminated) I was concerned because only a few however it took service almost two weeks to diagnose the problem with my C500 (the check engine light illuminated) I was concerned because only a few weeks had passed from having completed my scheduled B service and mutilple repairs that was brought to my attention when I brought my car in for this scheduled maintenance. I was extremely disappointed about this and thousands of dollars later ($6800.00) disappointed that I never experienced performance problems with my car and my vehicle never missed a scheduled service. After almost 15 years of being a Mercedes customer, I have finally concluded this C500 will probably be my last Mercedes. This has nothing to do with Darryl, he was very emphatic. I am glad he was available to see me through this ordeal. More
by allayneperkins1
Employees Worked With
Darryl
July 26, 2023
Good service,every time I go to get service. I don’t have to go back saying something is not done right. I approve of this dealership 😎 I don’t have to go back saying something is not done right. I approve of this dealership 😎 More
by Billy Mayes 731
Employees Worked With
Richard
July 21, 2023
Great attention from my service manager Richard! !! I came in for a state inspection and car wash, and he advised me I needed an alignment. I was in and out very quickly. !! I came in for a state inspection and car wash, and he advised me I needed an alignment. I was in and out very quickly. More
by Mont
Employees Worked With
Richard
July 18, 2023
Clean, efficient and with a courteous staff. Service advisor Jarrod Dozier is very knowledgeable and helpful in working with me to keep my 2016 GLE350 running top notch. Service advisor Jarrod Dozier is very knowledgeable and helpful in working with me to keep my 2016 GLE350 running top notch. More
by Dilbert
Employees Worked With
Jarrod Dozier
July 15, 2023
Providing a great service. I purchased my car from this dealer and their service is much better than the one in Airport boulvard I purchased my car from this dealer and their service is much better than the one in Airport boulvard More
by Rezete22
Employees Worked With
July 14, 2023
Very good customer relations and a great customer waiting area with fast service delivery, with a Wash! area with fast service delivery, with a Wash! More
by Don
Employees Worked With
