Mercedes-Benz of Georgetown - Service Center

When I arrived for an appointment I was told the back up was 4-5 hours …Corey got me out in much less…thanks was 4-5 hours …Corey got me out in much less…thanks More

Haven’t been able to buy one here in 14 years but the service is always top notch. Hats off to the service department and Adam Deleon my service advisor service is always top notch. Hats off to the service department and Adam Deleon my service advisor More

Due to the ongoing personal attention of Daniel Reicherts, we have come to think of MB of Georgetown, as extended family. They and he have earned our total trust and respect. Reicherts, we have come to think of MB of Georgetown, as extended family. They and he have earned our total trust and respect. More

They fixed my car in a timely manner. However I was surprised that the car was in for warranty work it should have been washed, it was not. I hate that the little stuff doesn't seem to ge However I was surprised that the car was in for warranty work it should have been washed, it was not. I hate that the little stuff doesn't seem to get done. I will still bring my car there, but I do hope they do better. More

Very willing to work with me on needed repairs, very nice to do extra work requested by me after arriving at my appointment time & to do it all within the time I wanted. to do extra work requested by me after arriving at my appointment time & to do it all within the time I wanted. More

The service advisor was rude and combative. She took the role of a mother who fuses at you because you don't do what she says. Other than her, it is as an excellent place to get your car servic She took the role of a mother who fuses at you because you don't do what she says. Other than her, it is as an excellent place to get your car serviced. More

This is the first time I have taken my GLC 300 for service since I bought it at Georgetown Mercedes Benz last year. Appointment was easy to make. Upon arrival my service person was out with the flu s service since I bought it at Georgetown Mercedes Benz last year. Appointment was easy to make. Upon arrival my service person was out with the flu so Jarrod stepped in for her. He was very professional and took great care of what I needed. Great communication from him and he notified me that there was a recall and they could take care of that today as well. My SUV was ready for pickup within four hours and it had even been washed! Great experience and I will return the next time I need service! More

I had to change my service appointment, wasn't a problem. I was told how long it would take to perform the service, it was completed within the time given. Highly recommend this dealership. I was told how long it would take to perform the service, it was completed within the time given. Highly recommend this dealership. More

Service experience was great. Service Advisor Jarrod was wonderful and helped to resolve the issues. Service Advisor Jarrod was wonderful and helped to resolve the issues. More