Mercedes-Benz of Georgetown - Service Center

Kept me informed and updated on the repairs being made to my vehicle. Offered to give me a ride to wherever I needed if I couldn’t wait. They Sprinter service writer could not have done better my vehicle. Offered to give me a ride to wherever I needed if I couldn’t wait. They Sprinter service writer could not have done better More

Took our 2022 GLE in for a covered (courtesy of road hazard protection purchased with the car) repair of some wheel damage from a curb scrape. I was actually worried the wheel would need to be replaced. hazard protection purchased with the car) repair of some wheel damage from a curb scrape. I was actually worried the wheel would need to be replaced. But nope - in and out in a day. And the workmanship is AMAZING - you can’t tell there was ever a scratch! xxxxxxto the wheel guy and our advisor Adam D. More

They We're very quick and honest. I love honesty!! The hospitality was great as well!! I love honesty!! The hospitality was great as well!! More

I had my vehicle serviced last year on August 25th. During the multi-point inspection, the left front (LF) and right front (RF) tires showed 7mm of tread depth, while the left rear (LR) and right rear During the multi-point inspection, the left front (LF) and right front (RF) tires showed 7mm of tread depth, while the left rear (LR) and right rear (RR) tires showed 8mm. However, during today's service visit, I was surprised to see the LR and RR tires now showing 10mm of tread depth, while both the LF and RF tires are suddenly at 3mm. I am concerned about the results of this inspection. More

Service department did everything needed for my car in a professional manner. Thank you! I will come back. professional manner. Thank you! I will come back. More

Advisor Jarrod was great. I just wish the new part will last. The last OEM battery was certainly disappointing. I just wish the new part will last. The last OEM battery was certainly disappointing. More

Georgetown Mercedes at its finest! Got home from a B full service and all tires sensor alarming for low tire pressure. Isn't that supposed to be part of the inspection? Got home from a B full service and all tires sensor alarming for low tire pressure. Isn't that supposed to be part of the inspection? More

Sprinter service guys were awesome. Robert even showed me the culprit in the shop and we discussed options. Corey was timely and informative Robert even showed me the culprit in the shop and we discussed options. Corey was timely and informative More

Professionally Greeted . Explain all needed maintenance service clearly. Asked if anything need to assist me in anyway. Very Good experience with Mr. Jarrod. Explain all needed maintenance service clearly. Asked if anything need to assist me in anyway. Very Good experience with Mr. Jarrod. More

Had a scheduled service done today. Technicians were friendly and helpful. I have user this dealership for several years for my service needs. Technicians were friendly and helpful. I have user this dealership for several years for my service needs. More