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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.6
443 Reviews

443 Reviews of Mercedes-Benz of Georgetown - Service Center

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November 22, 2023

My service adviser was Richard Barnes. i was very impressed and says by his professional advice . He was ver thorough and helpful to get my car service. Looking forward to work with him in More

by baba. Kurapati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Richard provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

The employees are exceptional . There is no words to express our gratitude towards them. Their professionalism and empathy makes this dealership look great . after going through a d More

by ruleelectric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Burnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Engledow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Mercedes-Benz of Georgetown responded

It's heartwarming to hear about the exceptional support and professionalism you received from the team at Mercedes-Benz of Georgetown. Their empathy and dedication in turning a challenging situation with your auto insurance into a positive experience truly made a difference for you. It's wonderful to know they went above and beyond to help. Sending many blessings your way as well, and a Happy Thanksgiving to you and your family!

November 18, 2023

Everyone was helpful and friendly. My service person was professional and made it happen. The parts guy was very good and the waiting lounge was very comfortable . Very good experience More

by pblange530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know name
Nov 21, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a helpful and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Very professional, helpful, and worked well with my extended warranty. Used Uber to get me home on their dime. More

by austex74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Richey was absolutely fantastic. He kept me updated and was very kind and attentive. The best experience ever in a dealership in over twenty years. Though my car isn't brand new More

by Kimberly YB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled Richey provided exceptional service and made your experience at Mercedes-Benz of Georgetown memorable! Excellent communication and attention to detail make a difference, especially when it comes to vehicle servicing. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Nov 18, 2023 -

Kimberly YB responded

Mercedes-Benz Georgetown will be the only place i take my car for dealership issues. Richey saved the day, actually November for me. He is my Hero! Be well, be blessed. Kimberly YB ❤️

November 15, 2023

Very professional and thorough in dealing with the Problems encountered during multipoint inspection . On time . More

by baba. Kurapati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a professional and prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

The work and personnel are of the highest quality. Always! Always does whatever is promised and no surprises. More

by calldout61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle
Nov 16, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

Great service for the car. Great customer service. Kayle was awesome! Thus is my dealership of choice. More

by abramskaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle
Nov 11, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 07, 2023

First time customer. Had no idea what to do. They worked with me explaining each step. I was very pleased. More

by Rogergoodfellow361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Burnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Mercedes-Benz of Georgetown responded

We are pleased to hear that we were able to provide you with an enjoyable experience on your first visit with us! Thank you for your business. We look forward to the opportunity to assist you again in the future!

November 07, 2023

Great customer service, professional service, answer all concerns/feedback, results oriented and meticulous and motivated More

by andre.beamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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