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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.6
443 Reviews
Call Service Center (512) 930-6150

443 Reviews of Mercedes-Benz of Georgetown - Service Center

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January 07, 2024

Adam was so helpful , he made the visit very easy and was clear about all More

by Oislam40
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Adam provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 07, 2024

Good service and fast turn around. Saved $150 on tires. Having an Uber back and forth helped make it easy. More

by willgillen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

Mercedes-Benz of Georgetown responded

It's great to hear about the good service and savings you experienced during your tire service! Saving $150 on tires is a significant benefit, and having the convenience of an Uber ride back and forth adds to the overall positive experience. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

Very professional. My advisor was very helpful! Love that they provided video for suggested repairs! Very efficient!! More

by Austin4567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irlanne Pollard
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Jan 09, 2024 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a professional and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

I have had the pleasure of buying several vehicles from this dealership and the customer service has always been Great! More

by pyoung7510@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 31, 2023

Service A took too long but was done well. Jay was very nice. Had prepaid service A. More

by Promise4me
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Jay provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

Osmary our service advisor was awesome. She's friendly, knowledgeable and kept us updated. Our MBZ was an older model which has to have parts ordered. I liked how they sent video of a defec More

by GR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2023 -

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Osmary provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Dec 30, 2023 -

GR responded

As a former Mgr for Bridgestone/Firestone I have a high bar of customer service expectations and Osmary and the Service Advisor staff met them. When my Wife and I picked up the car we probably spent 10 minutes talking/ joking around with her and another Advisor making us feel appreciated. Great experience except the bill LOL.

December 23, 2023

Staff at MB of Georgetown are very professional and take care of your every need. More

by Azeem1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Clark , Daniel Reicherts
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Dec 27, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

I have been coming to the Georgetown location since 2006 and have been a very satisfied customer since. Excellent staff and excellent service. More

by Delenela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Clean facility excellent service and nice atmosphere thanks to Jarrod and Nery Martinez. Very satisfied More

by Fasin82u@yahoo.com .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Reicherts
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Dec 27, 2023 -

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Jarrod and Nery provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 21, 2023

Friendly staff and very nice facility. As a consumer Sprinter customer I feel like we always get priority service over commercial work. More

by Tim Pfuntner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Burnett
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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