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Mercedes-Benz of Georgetown - Service Center
Georgetown, TX
524 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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524 Reviews of Mercedes-Benz of Georgetown - Service Center
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July 10, 2024
Took our 2022 GLE in for a covered (courtesy of road hazard protection purchased with the car) repair of some wheel damage from a curb scrape. I was actually worried the wheel would need to be replaced. hazard protection purchased with the car) repair of some wheel damage from a curb scrape. I was actually worried the wheel would need to be replaced. But nope - in and out in a day. And the workmanship is AMAZING - you can’t tell there was ever a scratch! xxxxxxto the wheel guy and our advisor Adam D. More
by ATXDavid
Employees Worked With
July 10, 2024
They We're very quick and honest. I love honesty!! The hospitality was great as well!! I love honesty!! The hospitality was great as well!! More
by Bobby
Employees Worked With
July 09, 2024
I had my vehicle serviced last year on August 25th. During the multi-point inspection, the left front (LF) and right front (RF) tires showed 7mm of tread depth, while the left rear (LR) and right rear During the multi-point inspection, the left front (LF) and right front (RF) tires showed 7mm of tread depth, while the left rear (LR) and right rear (RR) tires showed 8mm. However, during today's service visit, I was surprised to see the LR and RR tires now showing 10mm of tread depth, while both the LF and RF tires are suddenly at 3mm. I am concerned about the results of this inspection. More
by sivakarthik.parimi
Employees Worked With
Dont know
July 08, 2024
Service department did everything needed for my car in a professional manner. Thank you! I will come back. professional manner. Thank you! I will come back. More
by Jocelyn
Employees Worked With
July 07, 2024
Advisor Jarrod was great. I just wish the new part will last. The last OEM battery was certainly disappointing. I just wish the new part will last. The last OEM battery was certainly disappointing. More
by mytongc
Employees Worked With
June 24, 2024
Georgetown Mercedes at its finest! Got home from a B full service and all tires sensor alarming for low tire pressure. Isn't that supposed to be part of the inspection? Got home from a B full service and all tires sensor alarming for low tire pressure. Isn't that supposed to be part of the inspection? More
by Alice.Kamae
Employees Worked With
June 17, 2024
Sprinter service guys were awesome. Robert even showed me the culprit in the shop and we discussed options. Corey was timely and informative Robert even showed me the culprit in the shop and we discussed options. Corey was timely and informative More
by Bingoblom
June 16, 2024
Professionally Greeted . Explain all needed maintenance service clearly. Asked if anything need to assist me in anyway. Very Good experience with Mr. Jarrod. Explain all needed maintenance service clearly. Asked if anything need to assist me in anyway. Very Good experience with Mr. Jarrod. More
by Bigmamamartha
Employees Worked With
June 15, 2024
Had a scheduled service done today. Technicians were friendly and helpful. I have user this dealership for several years for my service needs. Technicians were friendly and helpful. I have user this dealership for several years for my service needs. More
by Elkehamilton8
Employees Worked With
Irlanne Pollard
June 15, 2024
Everyone was very pleasant and professional but your $100 dollars off program should have been a bit more clear. I was under the impression that it was off my total bill not just the first 100 spent. Mislead dollars off program should have been a bit more clear. I was under the impression that it was off my total bill not just the first 100 spent. Misleading to be honest. Your dealership was a very good experience but to be honest we may look at another company as the lease is almost up and we will most likely go back to our previous auto brand. The vehicle we have is just not up to our standards after having for now 3 years. More
by R.kendall2
Employees Worked With
