Mercedes-Benz of Georgetown - Service Center

This dealership has lost its lustre. My car for a code reading and it took two months to get it done. My car for a code reading and it took two months to get it done. More

Excellent Customer service and very attentive. Kept me in the loop throughout the whole process. Thank you so much Aaliyah. great work. Kept me in the loop throughout the whole process. Thank you so much Aaliyah. great work. More

Erin was very helpful and got the service done within a couple hours. He is a great asset to your company. couple hours. He is a great asset to your company. More

Appointments are made but the wait time is extensive even for minor repairs. You can expect a 4 hr stay for repairs or service. They do get you checked in promptly and the snacks and drinks are a nice touc for minor repairs. You can expect a 4 hr stay for repairs or service. They do get you checked in promptly and the snacks and drinks are a nice touch. The waiting area is comfortable but rather noisy with a lot of foot traffic. More

My service rep was very knowledgeable, confident and professional. Communication was great. My car was clean and shiny when I picked it up! professional. Communication was great. My car was clean and shiny when I picked it up! More

I bought my very lightly used 2018 GLC here, and have done the vast majority of service here. Outstanding service. I have done some work on the vehicle myself, and I have taken it to a non-dealership mec done the vast majority of service here. Outstanding service. I have done some work on the vehicle myself, and I have taken it to a non-dealership mechanic, as well… but usually I came to the conclusion that it’s worth it to have Mercedes of Georgetown do the service. More

Jay was super helpful in getting the right services added on to my scheduled service.. highly recommend.. on to my scheduled service.. highly recommend.. More

Jarrod is an excellent Service Advisor. We have purchased two autos at this dealership and are very happy with the sales and service staff. We look forward to continuing our relationship wi We have purchased two autos at this dealership and are very happy with the sales and service staff. We look forward to continuing our relationship with MB of Georgetown. More

I’ve been a customer of this Georgetown branch for over 15 years for Sales and Services. You guys never cease to amaze me with your customer service. Adam De Leon, you kept me informed throughout. Despite 15 years for Sales and Services. You guys never cease to amaze me with your customer service. Adam De Leon, you kept me informed throughout. Despite your unforeseen computer issues, you guys pulled through with a Smile. Thank You Again to ALL of your Staff. More

Nice and satisfactory service at Mercedes of George Town. Competent staff and a nice facility Competent staff and a nice facility More