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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.7
517 Reviews
Call Service Center (512) 930-6150

517 Reviews of Mercedes-Benz of Georgetown - Service Center

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January 05, 2025

When we decided to purchase a second car we decided to buy a new Mercedes Benz and my husband wanted a two seater and when we visited the dealership they had the most beautiful 550sl I ever seen and we ha More

by paulette swift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Jan 05, 2025 -

Mercedes-Benz of Georgetown responded

Hello Paulette, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

Jay in the Service Department was excellent. Very helpful and a clear communicator. We use him for both of cars. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Mercedes-Benz of Georgetown responded

Hi Steve, we're happy you found our staff to be so helpful during your experience here at Mercedes-Benz of Georgetown. Feel free to reach out to us if you need anything. Have a wonderful day.

January 04, 2025

Kayle is super helpful and knowledgeable. Time estimation is very good. Did just what I wanted. Highly recommended. More

by Wei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle
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Jan 06, 2025 -

Mercedes-Benz of Georgetown responded

Hi Wei, we're happy you found our staff to be so helpful during your experience here at Mercedes-Benz of Georgetown. Thanks for the recommendation, and have an amazing day!

January 03, 2025

The dealer did everything to address the issue, which was wind noise at a high rate of speed. I was pleased with the time it took to do the repair. More

by richardefarias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

richardefarias responded

Jerrod was awesome,kept me informed during the whole process.

January 01, 2025

Good dealership, but service is suspect. Engine filter not checked, engine cover not installed properly. More

by leedorsey45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
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Jan 02, 2025 -

Mercedes-Benz of Georgetown responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 930-6150 when you have a chance. Thank you, and we look forward to hearing from you.

December 31, 2024

Dealership did a good job diagnosing and resolving two problems with my Mercedes C400. They also kept me updated on my vehicle status. More

by bobsmithm586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 24, 2024

Great service and very courteous. Customer first attitude is much appreciated. They kept me informed of we very stage of the service More

by ganz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Report | Print
Dec 25, 2024 -

Mercedes-Benz of Georgetown responded

Hi Ganz, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 24, 2024

I like this dealership. It was fast and fantastic. Corey is the best. Thank you. Marry Christmas. More

by Serghei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Engledow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey
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Dec 25, 2024 -

Mercedes-Benz of Georgetown responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Georgetown! We look forward to your next visit! Take care!

December 20, 2024

Jarrod was very good efficient and effective thank you to him to help me out today More

by mvondo raissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2024 -

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Georgetown! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 20, 2024

On 19 December 2024, I visited the MB of Georgetown since I was having issues with my car battery. Once I spoke with Jay Derkacz and explained the problem with my car, he informed me of the process. Jay is a More

by VSOTOIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2024 -

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Georgetown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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