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Mercedes-Benz of Georgetown - Service Center

Georgetown, TX

4.6
586 Reviews
Call Service Center (512) 930-6150

586 Reviews of Mercedes-Benz of Georgetown - Service Center

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April 08, 2025

Excellent service. They are not only professional but also friendly. Honest and reliable. Their office is clean and comfortable. More

by Kevins341229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fouad Batlouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayle LaPage 5 stars
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April 07, 2025

From out of town & had flat tire Sunday. Dealership closed. Arrived early mon morning w/o appointment & service was outstanding. Service Consultant Adam De Leon arranged for Uber for my wife More

by Horton.Delbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam DeLeon
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April 06, 2025

Love the valet service! Jay ore service technician was prompted and kept us informed through the full service process. More

by Gr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
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Apr 09, 2025 -

Mercedes-Benz of Georgetown responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 05, 2025

Quick, Precise and Excellent service. No time wasted . The Service advisor and Technicians were very professional. More

by Elias Kari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Osmary Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fouad Batlouni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Mercedes-Benz of Georgetown responded

Hi Elias, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Georgetown! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2025

Drew helped so that my extended warranty covered the repair. They are always respectful and professional. They gave me an awesome service i would definitely recommend them More

by mireyamv23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew
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Apr 08, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

April 03, 2025

Jay gave us excellent personalized attention. He explained everything to us clearly. Would go back More

by jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Mercedes-Benz of Georgetown responded

Hi Jenny, thanks for your praise and kind comments about Jay. We hope you have a great day!

April 03, 2025

Timely and very attentive staff. The girl, Kayle with service was very helpful and informative. Thanks! More

by dhbutts989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayle
Report | Print
Apr 07, 2025 -

Mercedes-Benz of Georgetown responded

Hi, thanks for your praise and kind comments about Kayle. Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2025

Jay, my service representative, always provides excellent customer service. I highly recommend him as your service provider. More

by Teranisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Mercedes-Benz of Georgetown responded

Hello Teranisha, thank you for your kind review; we are happy to pass along your comments to Jay here at Mercedes-Benz of Georgetown! Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2025

Drew the service advisor is very efficient and we can rely on his advice and professional knowledge and the quality of people associated with the dealership More

by Lheff76502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osmary Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fouad Batlouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2025 -

Mercedes-Benz of Georgetown responded

Hello, we're happy you found our staff Drew to be so supportive during your experience here at Mercedes-Benz of Georgetown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2025

They were fast and efficient when getting my car serviced. The employees were all friendly and helpful. More

by debraatbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Mar 30, 2025 -

Mercedes-Benz of Georgetown responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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