Mercedes-Benz of Georgetown

I recently purchased a car, and Charles made the experience seamless and enjoyable. He was professional, knowledgeable, and went above and beyond to help me find the perfect car and close the deal w experience seamless and enjoyable. He was professional, knowledgeable, and went above and beyond to help me find the perfect car and close the deal without any pressure. I highly recommend Charles for his excellent customer service and support! More

Friendly and efficient service, clear explanations, minimal wait time—overall a smooth and helpful experience. minimal wait time—overall a smooth and helpful experience. More

Friendly greeting, professional service ! I would recommend to anyone who wants to buy Mercedes Benz. I would recommend to anyone who wants to buy Mercedes Benz. More

Yes, Hether was a great representative. She was very patient and made sure that the choices that was giving to me regarding my car that I would select the most critical issue that was wrong She was very patient and made sure that the choices that was giving to me regarding my car that I would select the most critical issue that was wrong with my car. Hether was very patient and she made sure that I was taking very good care of as far as the service . The day Hether was off I called to inform the service department that I was bringing the car in the next following day and the gentleman seem to be irritated about it and explained to me that they were low on rental and he needed to know when I was bringing the car back. I explained to the gentleman as I stated before I will be bringing it in tomorrow evening because I had appointments and I felt like I shouldn’t have to have had to explain that to him when I explained it already. Now, yes, I did have the rental for an extended time and that’s because of the holidays and getting confirmation on the service that I needed done. I wasn’t too pleased that I didn’t get my old parts back or was told that I could get them back but that’s OK . Also, there was another service representative at checkout seem to have a issue with me using Sunbit, which is a service that this Company provide and representatives just continue to use the word Sunbit consecutively as if he was trying to get someone’s attention to listen and I should be embarrassed using Sunbit. I use Sunbit all the time with your establishment and I think you all for having such Service to provide the customers because everybody’s not rich or highly class middle class. So I take advantage of all incentives that are available to me and that was one of them and I Appreciate that you do accept such service as Sunbit. As I stated before I use Sunbit all the time when I come there, and I never had anyone use the word Sunbit so many times to make it seem as if I should be ashamed of using it, which I never will be, shame. I thank you for the service on my car and I will continue to use Sunbit. I’m sure Austin Service Department would not mind. Thank you More

I had an exceptional experience at Mercedes Benz of Georgetown. The staff was welcoming and attentive. Dealership itself was clean, organized and great selection of vehicles. Will highly recommend anyo Georgetown. The staff was welcoming and attentive. Dealership itself was clean, organized and great selection of vehicles. Will highly recommend anyone in the market. More

My experience with Charles was excellent! He asked all the appropriate questions to ensure all my needs and wants were met. I’ll be back to work with him again! He asked all the appropriate questions to ensure all my needs and wants were met. I’ll be back to work with him again! More

My experience was very positive. I live out of town and the representatives were pleasant, professional, snd very helpful. I live out of town and the representatives were pleasant, professional, snd very helpful. More

Polite, customer-oriented, Interested in helping and doing it at a high level. It was a pleasure to collaborate. doing it at a high level. It was a pleasure to collaborate. More

Everyone is always friendly and great customer service with the folks I have dealt with! with the folks I have dealt with! More

Expectations were met, would return for service, own 3 Mercedes, AMG 63 Coupé, GLC , and the C 300 sedan Mercedes, AMG 63 Coupé, GLC , and the C 300 sedan More