Mercedes-Benz of Georgetown
Georgetown, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great overall experience Friendly sales reps. Put client and needs first. They pay attention to minor details. Would recommend at least stopping and shopping around here if lo Friendly sales reps. Put client and needs first. They pay attention to minor details. Would recommend at least stopping and shopping around here if lookin for a new or used car, esp a MB. More
Great caring service manager Alex is a professional caring manager with tech experience, and did everything nessesary to resolve the issues I had was my Sprinter. I feel confident Alex is a professional caring manager with tech experience, and did everything nessesary to resolve the issues I had was my Sprinter. I feel confident I will be back to GM, if anything else araises as long as I have Alex to take care of it. More
Oil change The price was a bit hefty but I got it I'm driving a Mercedes. My issue is that for the price I should get the best service and I didn't. Customer ser The price was a bit hefty but I got it I'm driving a Mercedes. My issue is that for the price I should get the best service and I didn't. Customer service was excellent but my windshield washer fluid was empty before I went for an oil change and it was still empty when I left. I really didn't appreciate that especially when I was told that my car was checked out in addition to having the oil changed. I don't know how something so simple could be missed. Other than that everything else was great More
No communication Dropped off my vehicle Saturday morning and was told that it would be ready Monday or at the latest Tuesday afternoon. I reached out in the morning, a Dropped off my vehicle Saturday morning and was told that it would be ready Monday or at the latest Tuesday afternoon. I reached out in the morning, afternoon, and before they closed around 5:30PM and I still have yet to hear back from Anthony Bain. All I was asking is an update on my vehicle and it would've been great if he just called me back to let me know what was going on and if I needed to wait for parts or something else. More
Cordial and professional. I went to an scheduled service for my 2011 C300 and I ended up getting a beautiful 2016 model. Thank you Kevin Kelley, Eric Jordan and Regis Musabika. I went to an scheduled service for my 2011 C300 and I ended up getting a beautiful 2016 model. Thank you Kevin Kelley, Eric Jordan and Regis Musabika. Nice environment, cordial and professional team. Great customer experience! More
Great experience The staff his super helpful! I had a great experience with all the agents! Edward Hernandez at the Georgetown Tx location was awesome! And the entire The staff his super helpful! I had a great experience with all the agents! Edward Hernandez at the Georgetown Tx location was awesome! And the entire staff! I would recommend in a heart beat. thank you for helping me with my dream car! More
Review Very friendly great sales staff (Eric Jordan) would definitely recommend. Anthony in service great. Convenient hours and location. Clean and friendly. Very friendly great sales staff (Eric Jordan) would definitely recommend. Anthony in service great. Convenient hours and location. Clean and friendly. Should not Require 25 words More
Great experience Jacob Steger was excellent, he was very professional and courteous. His knowledge of the product and the way he made sure I was comfortable was great. Jacob Steger was excellent, he was very professional and courteous. His knowledge of the product and the way he made sure I was comfortable was great. Not pushy at all and very polite, More
Superb service The technicians were very friendly and knowledgeable. I had a scheduled appointment for routine maintenance. They were on time and explained future The technicians were very friendly and knowledgeable. I had a scheduled appointment for routine maintenance. They were on time and explained future recommendations. Will be back for that work!! More
Great Experience! Georgetown MB was very efficient in the deal. I was well researched on the vehicle I wanted and found vehicle on the net...purchased after 2 quick ph Georgetown MB was very efficient in the deal. I was well researched on the vehicle I wanted and found vehicle on the net...purchased after 2 quick phone calls on same day. Tom W in sales and Regis in Finance wrapped the package up quick and vehicle should be delivered in a few days. Highly recommend this dealership for internet purchases(my only experience). More