Mercedes-Benz of Georgetown
Georgetown, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Troy Williams went above and beyond helping us with the purchase of "our new" 2019 Mercedes-Benz GLC 300 SUV. Troy kept my wife and me in our comfort zones, by giving us the attention and consideration we purchase of "our new" 2019 Mercedes-Benz GLC 300 SUV. Troy kept my wife and me in our comfort zones, by giving us the attention and consideration we deserve. We look forward to seeing Troy again, to put my wife into her new car. Thanks Troy! More
My wife and I had a wonderful experience purchasing a certified pre-owned C300 from Mercedes-Benz of Georgetown. From the moment I reached out with a brief inquiry, Sales Consultant Tabatha Zahler was re certified pre-owned C300 from Mercedes-Benz of Georgetown. From the moment I reached out with a brief inquiry, Sales Consultant Tabatha Zahler was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking us through the entire process. The attention she gave us upon our arrival was unparalleled, going above and beyond in every aspect! I echo this sentiment for the Finance Manager Aaron as well. He did not try at all to pressure us into buying extra things such as maintenance plans or extended warrants, although he did explain what was available and we made the decision on what we wanted to purchase. Thanks to Tabatha and Aaron, the process was stress free and pleasant. Richard & Tracy Norl Jr. More
Alex Adams, service advisor in the service department is amazing! He always goes above and beyond the call of duty to make sure I'm taken care of. amazing! He always goes above and beyond the call of duty to make sure I'm taken care of. More
New car purchase I recently purchased a new GLE 350 at this dealership. Linda was my sales consultant and she was great! Very personable but professional. She spent I recently purchased a new GLE 350 at this dealership. Linda was my sales consultant and she was great! Very personable but professional. She spent a lot of time with me and dealt with all my questions and indecision with patience and honesty. Several other employees and Ali were vey diligent in addressing me and following up. Kristin was my finance manager and she was also a pleasure to work with. I'm very pleased with the overall experience and love my vehicle! More
No one is available to help I called ahead to pick up some accessory/ parts for my new vehicle, and was encouraged to come in bc they had them in stock instead of waiting for the I called ahead to pick up some accessory/ parts for my new vehicle, and was encouraged to come in bc they had them in stock instead of waiting for them to ship. I drive out there and the dealership is an absolute mess due to their remodeling; They really should have temporarily shut down or set up someone else because there is no one where to park and the lot is an absolute mess. Despite calling ahead, my parts were not pulled and ready for my pick up AND, more importantly, I couldn't get anyone to help me at all. I stood there for 20 minutes without as much as an acknowledgement; Understandable if they were working with customers but these guys were shooting the breeze & gossiping with each other. When I told a salesman on my way out that I was angry with the lack of customer service, he shrugged it off but it prompted no other response from him. Thank you for showing me who you really are Mercedes of Georgetown, I know where I won't be spending even a penny of my money. More
Scam, Liars and Thieves As of today my car have been in service for 31days was given a loaner car . The loaner car was stolen . I have been out of a car for 6 days .Mercedes As of today my car have been in service for 31days was given a loaner car . The loaner car was stolen . I have been out of a car for 6 days .Mercedes is now trying to keep my car in service for ransom stating I need to pay my deductible before they release my car Daniel Riechter stated his manager Dan Warren advised him not to release my car. More
Love Mercedes Benz of Georgetown We had an issue and Montie the sales manager resolved the issue and helped us get into an amazing Mercedes. We are extremely happy with the Mercedes g We had an issue and Montie the sales manager resolved the issue and helped us get into an amazing Mercedes. We are extremely happy with the Mercedes group in Georgetown. Linda is a great sales person - give them a call!! More
Great Customer Experience It was really great working with Tim Ewald on our new car purchase of the 2018 GLA. We love our new car and appreciate that Tim really worked with us It was really great working with Tim Ewald on our new car purchase of the 2018 GLA. We love our new car and appreciate that Tim really worked with us to make this deal happen! More
Stress free! Amazing, He was the only one that help us, Made our day go by smother with his ability of getting information & removing weight of us. Thanks again. S Amazing, He was the only one that help us, Made our day go by smother with his ability of getting information & removing weight of us. Thanks again. See you soon. I rate his service a 10 star! Steve Ziegler. More
Excellent service and punctual schedule Can’t find any auto services better than Mercedes Benz Of Georgetown. Extremely courteous and professional with all personnels from leaving your car Can’t find any auto services better than Mercedes Benz Of Georgetown. Extremely courteous and professional with all personnels from leaving your car with the attendance, All the way up to the service manager. I rate the MB service department as five star More