Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of Georgetown

Georgetown, TX

Overview
Employees
Reviews
Vehicles
4.7
873 Reviews
If you’ve been looking for a Mercedes-Benz auto dealer with a high-quality selection of new vehicles, pre-owned models, and a dealership facility and team that meets the superior level of quality set by this German automaker, then Mercedes-Benz of Georgetown is the dealership for you. We are proud to be a part of Group 1 Automotive, the third largest automotive dealer group in the United States, an International Fortune 500 Automotive Retailer, and one of 162 high-quality dealerships. It has only been through a genuine dedication to quality, service, and an attention to detail that Group 1 Automotive has grown to its current level, and Mercedes-Benz of Georgetown is committed to meeting those standards while also providing a local, hometown touch. As a Mercedes-Benz dealership, we know our clients expect a higher level of vehicle as well as a higher level of service. The Georgetown sales team has been carefully trained to understand the full extent of the Mercedes-Benz lineup, and we will gladly help guide you to the right vehicle based on your desires in terms of performance, luxury, and style. We’ll gladly help you finance your vehicle through our finance department, and our service department will be there to manage all your Mercedes-Benz service needs. Browse our website for more information about the dealership and inventory, and then stop by and see us to take a test drive or chat with our experts at 7401 S IH 35 Frontage Rd in Georgetown, TX. Should you ever have any questions about the dealership, our inventory, or the services we provide, feel free to get in touc
Contact Dealership
View Awards

7401 S Interstate 35

Georgetown, TX

78626

Directions

By Type

Showing 873 reviews

December 08, 2023

Best customer service and communication on updates / progress made in the service. Prompt follow up on the issue. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
Report | Print
Dec 12, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

The staff was quick and was we were completed in no time. The computer tec was thorough. I was very happy with THEIR WORK. More

by Cutiguadalupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Dec 08, 2023 -

Mercedes-Benz of Georgetown responded

It's great to hear that Mercedes-Benz of Georgetown provided a quick and efficient service experience! When the staff is quick yet thorough, it really shows their commitment to quality workmanship. Thank you for your business!

December 01, 2023

I was so disappointed when I went to pick up my car ( I had told Jarrod my service rep I would pick up at 8:30 am and paid my $5800 repair bill on line the night before). The car was brought to me FILTHY More

by pattiwatson01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrod Dozier
Report | Print
Dec 04, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced after your service visit with us. I would like an opportunity to fix this and to earn your business, please contact me at (512) 942-6924. I look forward to speaking with you. Adam Fontenot, Service Director

December 01, 2023

The process to order the parts and schedule an appointment was very efficient and very customer friendly. My Service Advisor Kyle is extremely helpful and very professional. His service was outsta More

by Fahim,idais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Dec 05, 2023 -

Mercedes-Benz of Georgetown responded

It's wonderful to hear about your efficient and customer-friendly experience while ordering parts and scheduling your appointment! Kyle, your Service Advisor, seems to have made a significant positive impact with his helpful and professional approach. Thank you for your business!

December 01, 2023

Adam De Leon was excellent and very helpful during my visit. Prompt, courteous, and professional. More

by Matthew 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam De Leon
Report | Print
Dec 06, 2023 -

Mercedes-Benz of Georgetown responded

It's fantastic to hear that you had a great experience and that Adam provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

I've been intrigued by electric vehicles for quite some time, with a particular focus on the Mercedes lineup. However, my curiosity was hindered by numerous unanswered questions and concerns. Everything ch More

by Jeff S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Kassab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Mercedes-Benz of Georgetown responded

It's fantastic that Brandon was able to address all your inquiries and concerns about the Mercedes EQ line, making your decision to purchase the EQS 450+ such a positive and informed experience! Finding someone who can effortlessly guide you through the intricacies of electric vehicles can indeed make a significant difference. Your excitement for the new Mercedes-Benz and the upcoming journeys speaks volumes about the confidence you have in your choice. Congratulations on your new EQS 450+!

November 28, 2023

Great people and the communication was good. .. I have received excellent service each time I have visited... 🙂 More

by Roy Patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
Report | Print
Nov 30, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

Very professional and pleasant. They always aim to please and want a satisfied and happy customer. More

by cassandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Derkacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 26, 2023

Staff are courteous and professional. Took me in hours before my scheduled appointment and i appreciate that. More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Nov 28, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled to hear that you had a courteous and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 24, 2023

Service is not at par with other Mercedes dealership. Service department needs improvement in explaining coverages. More

by Mohseensm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Report | Print
1
...
46
47
48
...
88