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Mercedes-Benz of Georgetown

Georgetown, TX

4.7
752 Reviews
If you’ve been looking for a Mercedes-Benz auto dealer with a high-quality selection of new vehicles, pre-owned models, and a dealership facility and team that meets the superior level of quality set by this German automaker, then Mercedes-Benz of Georgetown is the dealership for you. We are proud to be a part of Group 1 Automotive, the third largest automotive dealer group in the United States, an International Fortune 500 Automotive Retailer, and one of 162 high-quality dealerships. It has only been through a genuine dedication to quality, service, and an attention to detail that Group 1 Automotive has grown to its current level, and Mercedes-Benz of Georgetown is committed to meeting those standards while also providing a local, hometown touch. As a Mercedes-Benz dealership, we know our clients expect a higher level of vehicle as well as a higher level of service. The Georgetown sales team has been carefully trained to understand the full extent of the Mercedes-Benz lineup, and we will gladly help guide you to the right vehicle based on your desires in terms of performance, luxury, and style. We’ll gladly help you finance your vehicle through our finance department, and our service department will be there to manage all your Mercedes-Benz service needs. Browse our website for more information about the dealership and inventory, and then stop by and see us to take a test drive or chat with our experts at 7401 S IH 35 Frontage Rd in Georgetown, TX. Should you ever have any questions about the dealership, our inventory, or the services we provide, feel free to get in touc
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7401 S Interstate 35

Georgetown, TX

78626

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Showing 752 reviews

September 08, 2023

Great Customer Service From Benjamin Tait, very professional and helpfull and made our purchase process very faster. More

by chat Patel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Tait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled that Benjamin provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 06, 2023

2nd time getting vehicle back from service maintenance and have to return because quality control failed to perform proper inspection procedures. Called back and was told just use the radio volume to turn More

by wilkes76707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam De Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam DeLeon
Sep 07, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 16, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I apologize for the inconvenience you've faced with the service maintenance. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Adam Fontenot Service Director afontenot@mbofgeorgetown.com

September 05, 2023

Everyone we had contact with today was very professional and helpful and knowledgeable we had a good experience. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Reicherts, Irlanne Pollard
Sep 07, 2023 -

Mercedes-Benz of Georgetown responded

We are so pleased that we were able to provide you with an exceptional experience. It will be our pleasure to assist you again with any automotive services you may have in the future. Thank you for choosing Mercedes-Benz of Georgetown! We appreciate your business!

September 04, 2023

Generally everything went well. I was provided a shuttle to my home and back to the dealership. My wife’s car was in for a B service and during the write up I was told that since More

by brimasoft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richey Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced during your recent visit to our dealership for your wife's car's service. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Adam Fontenot Service Director afontenot@mbofgeorgetown.com

September 04, 2023

Great Customer Service Irlanne was a great help and easy to talk too thx ☺️ guys More

by src 1235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irlanne Pollard
Sep 07, 2023 -

Mercedes-Benz of Georgetown responded

We are thrilled that Irlanne provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 04, 2023

I am impressed by how Irlanne assisted me selecting options for the needed service. She stayed connected the entire time. Irlanne's professionalism is top notch. I am also happy with the courteous way More

by niyiagbaje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irlanne Pollard
Sep 10, 2023 -

Mercedes-Benz of Georgetown responded

We are glad we could help!

September 02, 2023

Found safety issue repairs that needed to be fixed and made the necessary repairs while in shop More

by Tsnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irlanne Pollard
Sep 06, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

September 02, 2023

Brandon was very knowledgeable, personable and attentive to my needs. He made me feel special. More

by TarrantTAC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myron Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kassab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam De Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for your kind words for our staff, we appreciate it!

September 02, 2023

Please at how the professionalism of the salesman help me make a calm decision on what I was looking for. More

by brenda.neitzke1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamier Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Mercedes-Benz of Georgetown responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 01, 2023

The service rep was great my wife wa coming back from her doctors appointment when her car broke down made it to dealer ship where your rep took care of every thing a got my wife home in a Uber More

by Leroy-shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynette Rich
Sep 07, 2023 -

Mercedes-Benz of Georgetown responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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