Mercedes-Benz of Georgetown

Due to the ongoing personal attention of Daniel Reicherts, we have come to think of MB of Georgetown, as extended family. They and he have earned our total trust and respect. Reicherts, we have come to think of MB of Georgetown, as extended family. They and he have earned our total trust and respect. More

They fixed my car in a timely manner. However I was surprised that the car was in for warranty work it should have been washed, it was not. I hate that the little stuff doesn't seem to ge However I was surprised that the car was in for warranty work it should have been washed, it was not. I hate that the little stuff doesn't seem to get done. I will still bring my car there, but I do hope they do better. More

Very willing to work with me on needed repairs, very nice to do extra work requested by me after arriving at my appointment time & to do it all within the time I wanted. to do extra work requested by me after arriving at my appointment time & to do it all within the time I wanted. More

The service advisor was rude and combative. She took the role of a mother who fuses at you because you don't do what she says. Other than her, it is as an excellent place to get your car servic She took the role of a mother who fuses at you because you don't do what she says. Other than her, it is as an excellent place to get your car serviced. More

This is the first time I have taken my GLC 300 for service since I bought it at Georgetown Mercedes Benz last year. Appointment was easy to make. Upon arrival my service person was out with the flu s service since I bought it at Georgetown Mercedes Benz last year. Appointment was easy to make. Upon arrival my service person was out with the flu so Jarrod stepped in for her. He was very professional and took great care of what I needed. Great communication from him and he notified me that there was a recall and they could take care of that today as well. My SUV was ready for pickup within four hours and it had even been washed! Great experience and I will return the next time I need service! More

I had to change my service appointment, wasn't a problem. I was told how long it would take to perform the service, it was completed within the time given. Highly recommend this dealership. I was told how long it would take to perform the service, it was completed within the time given. Highly recommend this dealership. More

Linda and the entire staff pass our expectations for customer service. Made buying a Mercedes car smooth. All information up front. customer service. Made buying a Mercedes car smooth. All information up front. More

Brandon was the best of the best! He was exceptional and very patient with me. Brandon made me so feel special. I'm a 71 year old woman and had been driving a 2002 SLK 320 for over 2 He was exceptional and very patient with me. Brandon made me so feel special. I'm a 71 year old woman and had been driving a 2002 SLK 320 for over 20 years. This was my first time purchasing a pre-owned car. He took great care explaining the process, the test drive was stress free. He was very knowledgeable on all the instruments/tools/toys that the SL 450 came with. He took extra steps in making sure all my needs were met (garage door settings, a plus). The entire experience was STRESS free, I enjoyed his customer service skills to the max. I'm very happy and glad Brandon was the one that said Can I Help You? Thank You Georgetown MB for having a Brandon Kassab at your dealership. More

Ben was very patient and explained my new EQE features. He was no pressure and I enjoyed the car buying process with Ben. I highly recommend working with him and will do so in the future! He was no pressure and I enjoyed the car buying process with Ben. I highly recommend working with him and will do so in the future! More

Service experience was great. Service Advisor Jarrod was wonderful and helped to resolve the issues. Service Advisor Jarrod was wonderful and helped to resolve the issues. More