Mercedes-Benz of Georgetown

Jarrod was great, highly recommend - we’re so happy with the Georgetown location, everyone takes such great care of us! the Georgetown location, everyone takes such great care of us! More

Have been a regular customer of Mercedes-Benz of Georgetown service center since 2017. Much busier but still most excellent. Service advisor Dozier is top notch. Georgetown service center since 2017. Much busier but still most excellent. Service advisor Dozier is top notch. More

Salesman (Brandon) was highly responsive. Contacted me almost immediately. Accommodated my schedule for a visit. Was knowledgeable about the vehicle in question. Was willing to work with me o Contacted me almost immediately. Accommodated my schedule for a visit. Was knowledgeable about the vehicle in question. Was willing to work with me on terms for an offer of purchase. Involved the sales manager at an appropriate point, to get support to fashion a deal. Has moved rapidly to get prerequisites in place for a sale. Hopefully, we will consummate a sale in the near future. More

Service department is excellent! Good communication and shared reporting. Was s happy to see that they cleaned my car inside and out after the service. Good communication and shared reporting. Was s happy to see that they cleaned my car inside and out after the service. More

I had an exceptional buying experience at Mercedes Benz of Georgetown. The dealership's staff exhibited professionalism and genuine enthusiasm throughout the process, making me feel valued as a customer. F of Georgetown. The dealership's staff exhibited professionalism and genuine enthusiasm throughout the process, making me feel valued as a customer. From the knowledgeable sales team who patiently guided me through the various models to the efficient financing department, the entire staff demonstrated a commitment to customer satisfaction. The showroom was impeccably maintained, and the test-driving process was seamless. Overall, my experience at Mercedes Benz of Georgetown was marked by exemplary customer service, transparency, and a commitment to ensuring that I found the perfect vehicle. I highly recommend this dealership for those seeking a top-notch car-buying experience. More

Best customer service and communication on updates / progress made in the service. Prompt follow up on the issue. progress made in the service. Prompt follow up on the issue. More

The staff was quick and was we were completed in no time. The computer tec was thorough. I was very happy with THEIR WORK. The computer tec was thorough. I was very happy with THEIR WORK. More

I was so disappointed when I went to pick up my car ( I had told Jarrod my service rep I would pick up at 8:30 am and paid my $5800 repair bill on line the night before). The car was brought to me FILTHY had told Jarrod my service rep I would pick up at 8:30 am and paid my $5800 repair bill on line the night before). The car was brought to me FILTHY - I waited over 40 minutes AFTER I arrived for pick up ! When I dropped my car off 10 days prior it was spotless ! I think that is horrible customer service and I expect more from this Mercedes dealership. More

The process to order the parts and schedule an appointment was very efficient and very customer friendly. My Service Advisor Kyle is extremely helpful and very professional. His service was outsta appointment was very efficient and very customer friendly. My Service Advisor Kyle is extremely helpful and very professional. His service was outstanding and for that I will come back to the dealership for all my car needs. More

Adam De Leon was excellent and very helpful during my visit. Prompt, courteous, and professional. visit. Prompt, courteous, and professional. More