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Mercedes-Benz of Georgetown
Georgetown, TX
758 Reviews
If you’ve been looking for a Mercedes-Benz auto dealer with a high-quality selection of new vehicles, pre-owned models, and a dealership facility and team that meets the superior level of quality set by this German automaker, then Mercedes-Benz of Georgetown is the dealership for you.
We are proud to be a part of Group 1 Automotive, the third largest automotive dealer group in the United States, an International Fortune 500 Automotive Retailer, and one of 162 high-quality dealerships. It has only been through a genuine dedication to quality, service, and an attention to detail that Group 1 Automotive has grown to its current level, and Mercedes-Benz of Georgetown is committed to meeting those standards while also providing a local, hometown touch.
As a Mercedes-Benz dealership, we know our clients expect a higher level of vehicle as well as a higher level of service. The Georgetown sales team has been carefully trained to understand the full extent of the Mercedes-Benz lineup, and we will gladly help guide you to the right vehicle based on your desires in terms of performance, luxury, and style. We’ll gladly help you finance your vehicle through our finance department, and our service department will be there to manage all your Mercedes-Benz service needs.
Browse our website for more information about the dealership and inventory, and then stop by and see us to take a test drive or chat with our experts at 7401 S IH 35 Frontage Rd in Georgetown, TX. Should you ever have any questions about the dealership, our inventory, or the services we provide, feel free to get in touc
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 758 reviews
December 20, 2023
Loved working with the team. Tim, Myron Lily where all great! Love Mercedes-Benz and the georgetown team! Tim, Myron Lily where all great! Love Mercedes-Benz and the georgetown team! More
by Cherialderman
Employees Worked With
December 20, 2023
This dealership has cared for 4 Mercedes Benz for me. I am now on my 5th one and they are excellent in customer care and service. I am now on my 5th one and they are excellent in customer care and service. More
by Florence A Gray
December 20, 2023
Jarrod did a great job, as well as Richie. I was pleased with the service. I was pleased with the service. More
by Dubbs
December 19, 2023
My sprinter went to the Georgetown shop on October 24, for recall work and a low rpm issue. I called a week later to check on progress since I hadn’t heard anything and was told it was only 4 day process. for recall work and a low rpm issue. I called a week later to check on progress since I hadn’t heard anything and was told it was only 4 day process. Aaron Lewis my contact told me the recall work was completed. And was working on getting the rest done. Fast forward 5 weeks with no word. I called Aaron and asked what the problem was and he told me he had to be honest that non of the work had even been started. This is after he told me work was already completed. He said there’s a discrepancy on a mileage issue. He could’ve reached out and told me that at week teo but he chose not to. I as upset that I was lied to and not given the chance to hear the truth and gone from there. I got my van back November 15th. I started the vehicle and heard rattling. I drove it and heard a loud thump and I immediately stopped. I realized they hadn’t secured the exhaust pipe back and the only holding it up was the axle. I called Aaron back and left a message to please call back and sent him a video of the dangling pipe but haven’t received a call back do this day. I also called the service director and left him a detailed message but never heard from him. Last year the manager Robert Diaz I believe is his name lied to me also about work done. It’s not been a good experience at all. Others that I know have had similar experiences. Get it together. I’ll never go back. Shame on you upper management for allowing this type of experience. More
by Eerdwurm
December 18, 2023
Benjamin Tait was wonderful to work with. We had a fast and seamless transaction. We would recommend this dealership to everyone needing to work with a quality group of people. We had a fast and seamless transaction. We would recommend this dealership to everyone needing to work with a quality group of people. More
by DKS
Employees Worked With
December 17, 2023
Excellent job taking care of customers and keeping them informed of the status of my vehicle. informed of the status of my vehicle. More
by rdsnyder77
Employees Worked With
December 15, 2023
I was told that the service would be at most 2 hours. It was closer to 3 hours. I would have appreciated being told that there would be a delay, and when the car would have actually been ready. It was closer to 3 hours. I would have appreciated being told that there would be a delay, and when the car would have actually been ready. More
by CLS550
Employees Worked With
December 13, 2023
Outstanding service from the moment you pull in to the moment you depart. Addressed all my concerns! moment you depart. Addressed all my concerns! More
by Chuck
Employees Worked With
December 12, 2023
Excellent customer care, very responsive to customer concerns, helpful and informative, a true professional! No pressure. Highly recommended. concerns, helpful and informative, a true professional! No pressure. Highly recommended. More
by .
Employees Worked With
December 12, 2023
My experience was outstanding. Everyone was so courteous and professional. I would recommend Mercedes of Georgetown for your Mercedes Benz needs... Everyone was so courteous and professional. I would recommend Mercedes of Georgetown for your Mercedes Benz needs... More
by Cynoliva19
