Mercedes-Benz of Georgetown

Have always had excellent service at this dealership. The service advisor, Jay Derkacz, is attentive, knowledgeable & always helpful. The service advisor, Jay Derkacz, is attentive, knowledgeable & always helpful. More

Kept me informed and updated on the repairs being made to my vehicle. Offered to give me a ride to wherever I needed if I couldn’t wait. They Sprinter service writer could not have done better my vehicle. Offered to give me a ride to wherever I needed if I couldn’t wait. They Sprinter service writer could not have done better More

Took our 2022 GLE in for a covered (courtesy of road hazard protection purchased with the car) repair of some wheel damage from a curb scrape. I was actually worried the wheel would need to be replaced. hazard protection purchased with the car) repair of some wheel damage from a curb scrape. I was actually worried the wheel would need to be replaced. But nope - in and out in a day. And the workmanship is AMAZING - you can’t tell there was ever a scratch! xxxxxxto the wheel guy and our advisor Adam D. More

They We're very quick and honest. I love honesty!! The hospitality was great as well!! I love honesty!! The hospitality was great as well!! More

I had my vehicle serviced last year on August 25th. During the multi-point inspection, the left front (LF) and right front (RF) tires showed 7mm of tread depth, while the left rear (LR) and right rear During the multi-point inspection, the left front (LF) and right front (RF) tires showed 7mm of tread depth, while the left rear (LR) and right rear (RR) tires showed 8mm. However, during today's service visit, I was surprised to see the LR and RR tires now showing 10mm of tread depth, while both the LF and RF tires are suddenly at 3mm. I am concerned about the results of this inspection. More

Service department did everything needed for my car in a professional manner. Thank you! I will come back. professional manner. Thank you! I will come back. More

Advisor Jarrod was great. I just wish the new part will last. The last OEM battery was certainly disappointing. I just wish the new part will last. The last OEM battery was certainly disappointing. More

If Sales Excellence is something that buyers search for in their hunt for a new car, Brandon Kassab exemplifies the essence of Sales Excellence. Brandon is a consummate professional that is kind, thoughtfu in their hunt for a new car, Brandon Kassab exemplifies the essence of Sales Excellence. Brandon is a consummate professional that is kind, thoughtful and works hard for your business. When we are looking for our next car, Brandon will be our first stop and should be yours too! More

Mr. Brandon Kassab was of much help for the purchase of E Class we made at M B of Georgetown. This was our second Mercedes Car. Brandon Kassab knowledge about the cars and willingness/patience to share it wi Class we made at M B of Georgetown. This was our second Mercedes Car. Brandon Kassab knowledge about the cars and willingness/patience to share it with us is much appreciated. Our list of requirements was longer and the car was not available readily in the showroom. He was kind enough to search the car with the specifications we were looking for and arranged the car . He introduced us to the Manager Mr. Eric Jeffrief, who was of much help and quite appreciative of Brandons efforts. No doubt Brandon is substantial asset to the Showroom. We were quite impressed by the upkeep of the showroom, customer comfort and the car variants on display. More

Georgetown Mercedes at its finest! Got home from a B full service and all tires sensor alarming for low tire pressure. Isn't that supposed to be part of the inspection? Got home from a B full service and all tires sensor alarming for low tire pressure. Isn't that supposed to be part of the inspection? More