
Mercedes-Benz of Georgetown
Georgetown, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I was greeted promptly. My service advisor, Jay, went though the process with me and explained what I needed. I was expecting a long time frame and was quoted a shorter time My service advisor, Jay, went though the process with me and explained what I needed. I was expecting a long time frame and was quoted a shorter time. I had the option of a loaner or Über and took the ride. The call to tell me it was done was even quicker than. What Jay told me so even better. And I was picked up and quickly was able to get my service completed. I had a great experience and so much quicker than expected. More
I have been patronizing this dealership since 2014. Generally, they provide fairly good services and tries to make it better. However, lately, I have experienced several back jobs, such as fixing oil l Generally, they provide fairly good services and tries to make it better. However, lately, I have experienced several back jobs, such as fixing oil leaks in the engine and the most recent is fixing auxiliary battery malfunctioning. The eco engine stop still fails to function. More
Aaron was very helpful. I did receive my vehicle with a busted windshield wiper hose. I just spent 1500.00 on a full service. I did receive my vehicle with a busted windshield wiper hose. I just spent 1500.00 on a full service. More
Service is slow (1month) Returned car…no car jack or spare tire any longer. They don’t know where it went. Richie and Jay were great. However, I now have to replace my spare tire and jack. Mercedes doe spare tire any longer. They don’t know where it went. Richie and Jay were great. However, I now have to replace my spare tire and jack. Mercedes doesn’t program the fob for older cars if you have to change your key. Now I have to do everything manually. Being a woman, it’s a safety issue for me. When I’m out and have to unlock my car, I no longer am able to push a button to lock or unlock my car. Instead I have to take the manual key out of the fob to lock, unlock or open the trunk. Rediculous!!! I’ll make the drive to a different dealership going forward. More
I have purchased cars for over 40 years and about 50 plus vehicles, the time with Charles Griffin my sales rep was the best car paying experience ever for me and my wife. Myron the finance rep was even more vehicles, the time with Charles Griffin my sales rep was the best car paying experience ever for me and my wife. Myron the finance rep was even more outstanding. Great job getting just what we wanted. More
Didn’t fix the problem! ! Can’t believe they couldn’t tell that it still existed. ! Can’t believe they couldn’t tell that it still existed. More
Quick and easy servicing. Have been going to Georgetown for the past few years and couldn’t see myself getting my car serviced elsewhere. My advisor Jay was amazing! Have been going to Georgetown for the past few years and couldn’t see myself getting my car serviced elsewhere. My advisor Jay was amazing! More
Toooooo many employees! Most r all men. Not good. Not good at all. I see only a handful of women each time i go . Including today. I paid almost $800 today . I t Most r all men. Not good. Not good at all. I see only a handful of women each time i go . Including today. I paid almost $800 today . I thought my tires got rotated. Your invoice says rotate tires (only where applicable?????). Meaning? Toooo expensive. Did they rotate my tires or not? I live almost 2 hours away. Doesn’t say if they were rotated or not. Why? I’m a single woman on the road . Paying this much money and not getting all done then my price should be lower? Where r my coupons u use to send me in the mail? For service. My car only has 13, 559 miles on it. You need to hire more women . Quite a few of all these guys r just standing around. More