
Mercedes-Benz of Georgetown
Georgetown, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Carlos is my sales person and he has always been very helpful and honest. It took a while to get me a custom order and like was on it. On the service side Ritchey is in charge of the service managers and helpful and honest. It took a while to get me a custom order and like was on it. On the service side Ritchey is in charge of the service managers and he always helps out. He is amazing at keeping that place running. My service manager is Jay and I feel welcome every time my wife and I see him. His follow up is amazing. I always get updates amd know we are in good hands. I have going here for over 10 years for service now and they seem to just get better. More
Good service, service needs explanation and ontime delivery. Understand customer concerns well. Good facilities including loaner when possible delivery. Understand customer concerns well. Good facilities including loaner when possible More
It was truly one of the best experiences my wife and I has ever had at any dealership. Eric Charles and Shamir welcomed us like family. We're grateful to have met them and experience the car buying experi has ever had at any dealership. Eric Charles and Shamir welcomed us like family. We're grateful to have met them and experience the car buying experience with them. The whole team at Mercedes-Benz of Georgetown are truly a blessing. Thank you all again for everything. More
Mercedes-Benz of Georgetown, over the years has taken great care of me and my vehicles. If I were in the market to purchase a new vehicle or perhaps get my existing vehicle serviced. Mercedes-Benz of great care of me and my vehicles. If I were in the market to purchase a new vehicle or perhaps get my existing vehicle serviced. Mercedes-Benz of Georgetown will be the place to go. The entire staff treats their customers with respect, honesty, and a very high level of professionalism. Shout out to the service department and a special shout out to Joshua who took care of me very recently. More
Brought my car in for service on suspension. Now it’s has several other problems. It was running great when I dropped it off. Now it has to be jumped and it won’t shift gears. Now it’s has several other problems. It was running great when I dropped it off. Now it has to be jumped and it won’t shift gears. More
I was overcharged$326 for my basic oil change service normally I pay 150 for an oil change. I tried telling the advisor Jarrod several times and he claimed that was an old price. I’m very unhappy with th normally I pay 150 for an oil change. I tried telling the advisor Jarrod several times and he claimed that was an old price. I’m very unhappy with the service I’m going to call Mercedes corporate. More
Very friendly and did everything to satisfy us. The work on our vehicle was done in an timely manner. The work on our vehicle was done in an timely manner. More
Jay was very good! I miss service garage staff being welcoming opening door for customers I miss service garage staff being welcoming opening door for customers More