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Mercedes-Benz of Georgetown
Georgetown, TX
765 Reviews
If you’ve been looking for a Mercedes-Benz auto dealer with a high-quality selection of new vehicles, pre-owned models, and a dealership facility and team that meets the superior level of quality set by this German automaker, then Mercedes-Benz of Georgetown is the dealership for you.
We are proud to be a part of Group 1 Automotive, the third largest automotive dealer group in the United States, an International Fortune 500 Automotive Retailer, and one of 162 high-quality dealerships. It has only been through a genuine dedication to quality, service, and an attention to detail that Group 1 Automotive has grown to its current level, and Mercedes-Benz of Georgetown is committed to meeting those standards while also providing a local, hometown touch.
As a Mercedes-Benz dealership, we know our clients expect a higher level of vehicle as well as a higher level of service. The Georgetown sales team has been carefully trained to understand the full extent of the Mercedes-Benz lineup, and we will gladly help guide you to the right vehicle based on your desires in terms of performance, luxury, and style. We’ll gladly help you finance your vehicle through our finance department, and our service department will be there to manage all your Mercedes-Benz service needs.
Browse our website for more information about the dealership and inventory, and then stop by and see us to take a test drive or chat with our experts at 7401 S IH 35 Frontage Rd in Georgetown, TX. Should you ever have any questions about the dealership, our inventory, or the services we provide, feel free to get in touc
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 765 reviews
January 14, 2025
The service experience at this dealership is always the worst. I wish I could give them negative stars now. I've gone to them for service twice, I had really pathetic experience. My first visit was at 5k m worst. I wish I could give them negative stars now. I've gone to them for service twice, I had really pathetic experience. My first visit was at 5k miles due to some engine check light. I scheduled the service along with request for loaner and when I reached, they said they don't have any loaner and I need to reschedule the appointment even though they confirmed loaner availability while reserving the service. I had to go back again after 3 days to drop my car. Another visit was today when I went to pick up my car for 10k miles service. When I dropped off the car, the service advisor told me that the charge would be $287 plus tax. Today, the service advisor was out and another person asked me to pay additional $25 (shop fee) plus tax. I was like, this wasn't something that I was told before. They made me pay it eventually. Their service department needs improvement. I am going to report this to Mercedes as well. Don't recommend them for the service. More
by Umesh Raja
Employees Worked With
Drew
January 14, 2025
Had a wonderful experience at the Georgetown Mercedes dealership. Charles helped me pick the perfect car to finance making it easy to purchase. Kayla who showed me all the wonderful car features to meeti dealership. Charles helped me pick the perfect car to finance making it easy to purchase. Kayla who showed me all the wonderful car features to meeting the GM Pace.All of the Mercedes staff are one of a kind. More
by Nancy Barber
January 13, 2025
As always service here is great. Everytime I need something they have been very accommodating and provided excellent customer service. Everytime I need something they have been very accommodating and provided excellent customer service. More
by aglopez84
January 13, 2025
Loved the service especially the advisor interactions. Adam DeLeon was very helpful and accommodating to my needs. Definitely recommended. Adam DeLeon was very helpful and accommodating to my needs. Definitely recommended. More
by harinair
Employees Worked With
January 11, 2025
Corey did a great job. He kept us informed and he did what he said he would do. He kept us informed and he did what he said he would do. More
by Fwatson
Employees Worked With
January 09, 2025
Friendly thorough service, nice to use a loaner car, prices on the high side though! prices on the high side though! More
by Skdtemple
Employees Worked With
January 08, 2025
They are the best always feel at home very professional and always very attentive and friendly and always very attentive and friendly More
by Busy Bee Moving And Storage LLC
Employees Worked With
January 08, 2025
Excellent customer service! I did not have an appointment and I was serviced without waiting time. Great communication throughout the process. And transparency on the diagnosis. I did not have an appointment and I was serviced without waiting time. Great communication throughout the process. And transparency on the diagnosis. More
by Frankiesandg
Employees Worked With
January 08, 2025
They have the best customer service and the advisors are extremely accommodating and helpful. I refuse to go to any other Mercedes dealership. extremely accommodating and helpful. I refuse to go to any other Mercedes dealership. More
by kaysaccessories
Employees Worked With
