Mercedes-Benz of Gainesville - Service Center

Good experience. Service and customer satisfaction was handled professionally. Would recommend this dealership to anyone. Mr. O'Brien was good at cheaking in the c Service and customer satisfaction was handled professionally. Would recommend this dealership to anyone. Mr. O'Brien was good at cheaking in the car and followed my instructions. Pleasant experience. More

Dash light was on when my car was delivered back to me. I took the car back and nothing could be found wrong. I would have felt better if someone had driven to was on when my car was delivered back to me. I took the car back and nothing could be found wrong. I would have felt better if someone had driven to me and had the car delivered back to me, since the light was on when the car was delivered to me to begin with, More

Recall Service Dept is fantastic with the loaner car and service. Wonderful Dealership to purchase a car from. Mercedes-Benz of Gainesville has a great Service Dept is fantastic with the loaner car and service. Wonderful Dealership to purchase a car from. Mercedes-Benz of Gainesville has a great staff of employees. More

Great group of people at MB of Gainesville MB of Gainesville has a great staff of people, very professional and courteous at all times, from sales to service. They commit and deliver. Thanks! MB of Gainesville has a great staff of people, very professional and courteous at all times, from sales to service. They commit and deliver. Thanks! More

Service Excellant service from both Dillon and the driver Ralph. Turnaround time was excellant. Picked the car up Monday morning an it was back Tuesday aftern Excellant service from both Dillon and the driver Ralph. Turnaround time was excellant. Picked the car up Monday morning an it was back Tuesday afternoon. More

Extremely courteous and helpful. This dealership is representative of the high quality to be expected from Mercedes but surpasses it in the quality of it’s employees. My repair distre This dealership is representative of the high quality to be expected from Mercedes but surpasses it in the quality of it’s employees. My repair distress turned into an enjoyable experience. More

Great people! Great service! Dillon Hastie and Dillon O'Brien always do a great job taking care of all our MB maintenance needs. Work done right, on time, and at a reasonable pri Dillon Hastie and Dillon O'Brien always do a great job taking care of all our MB maintenance needs. Work done right, on time, and at a reasonable price. More

Went out of their way to help me resolve an issue The service staff was a pleasure to work with and fixed my problem quickly and professionally. I was able to get things corrected and back on my way. The service staff was a pleasure to work with and fixed my problem quickly and professionally. I was able to get things corrected and back on my way. Especially helpful was Dillon O'Brien. Thanks! More

Went very well Glad to have the team get us in and out in one day this last Saturday. All went well and happy with the service and its' employees. Glad to have the team get us in and out in one day this last Saturday. All went well and happy with the service and its' employees. More

Great service The service tech and service manager handled all my questions and concerns with great care. They help me and they answered all my wife’s questions as The service tech and service manager handled all my questions and concerns with great care. They help me and they answered all my wife’s questions as well. More