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Mercedes-Benz of Gainesville - Service Center

Gainesville, FL

3.6
215 Reviews

215 Reviews of Mercedes-Benz of Gainesville - Service Center

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March 15, 2018

Thanks Mercedes Good job overall, glad courtesy cars are available, one reason that I will bring my car in for service again. Nice convenient, friendly staff. Tha More

by Kzin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The mechanics who worked on my car, thanks you., Brett Rowlands
March 15, 2018

Always a good experience at Gainesville MB sales to service Went in for a minor service and car wash and walked out with my problem dealt with and a new car. Very professional staff from sales to service. More

by TBIGGER11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dillon Hastie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2018

Annual pre paid Vehicle maitenance We have had little or not much interaction with the center, however, apart from some unpleasant but expected coldness from your showroom staff, Mr. St More

by ADEBAYO693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zo Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2018

Who better than Mercedes to manage your Business Fleet? Our business has a fleet of Mercedes Sprinter vans, which are maintained by Mercedes of Gainesville. The team at Mercedes helps us maintain and keep o More

by Nuclear Medicine Professionals, Inc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Potteiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Stephens, Matthew Sloan
March 14, 2018

However The service department forgot to turn off the ‘service overdue ‘ message on the C 300! So we see this message every time we turn on the engine! Very a More

by FChawla
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dillon Hastie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon O'Brien
March 14, 2018

Contiually the best consistent service. Mercedes Benz of Gainesville consistently provides top notch service in a timely manner. I have never been disappointed by the quality of the service More

by sstathis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Potteiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Stephens
March 12, 2018

Exceptional customer service The service representative was professional, knowledgeable, and eager to assist especially with answering all my questions and explaining the meaning, More

by A Madison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zo Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2018

Great Experience Dillon O'Brien was my service rep and I found him to be very professional, and someone who seemed to really care about his customers. My experience wa More

by Lisa Wolfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon O'Brien
March 05, 2018

Excellent service My service rep, Dillion Obrien, provided excellent service when my cat needed to be repaired. He provided support during the entire process and made More

by Sonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dillion Obrien
March 05, 2018

Best service I travel the southeast area and this Gainesville dealership goes above and beyond the needs that you may have. I highly recommend them over any other More

by LIZZIETUGGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zo Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Potteiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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