Mercedes-Benz of Gainesville - Service Center

Dillon Hadtie is superb!! As always, we are happy to have Gainesville Service for our car needs! Dillon Hadtie is the best!! However they forgot to put a dab of paint on a pai As always, we are happy to have Gainesville Service for our car needs! Dillon Hadtie is the best!! However they forgot to put a dab of paint on a paint chip on my door. More

Emergency service Traveling from PA to Sarasota had car problems and was told about Mercedes in Gainesville. A very busy service center made time for my car on a Satu Traveling from PA to Sarasota had car problems and was told about Mercedes in Gainesville. A very busy service center made time for my car on a Saturday afternoon. A 6 hour fix for fuel injector. I was traveling along and nice to know someone cared. They could have told me to wait until Monday but they didn’t. Mike very accommodating and assured me it would be fixed so I could continue my trip. Great service! More

Disgusted and worn out. Turning it over to State Farm. Had my SLK In the shop after an accident, I made the mistake of telling the insurance company I only wanted Mercedes of Gainseville to work on it due Had my SLK In the shop after an accident, I made the mistake of telling the insurance company I only wanted Mercedes of Gainseville to work on it due to the fact they’ve always serviced the vehicle since I’ve owned it. (Oil, alignment and lubing the top)They were to repair a cylinder in the top, a marker lamp and the power steering pump, they suggested replacing the intake manifold. After they made the repairs my roof leaks, the car idles like a 1976 Volkswagen Beetle and when I turn the steering wheel the power steering squeals. I’ve taken it back several times to have different issues pertaining to the original repairs addressed and they say they can’t find anything wrong with it. On top of that they’ve charged me 150.00 to 190.00 each time. I’m now turning it over to the insurance company to handle as I have no patience to deal with Mercedes of Gainseville ever again. Went to the bank to obtain a pre-approval letter for 60,000. My wife and I are going to Tallahasee and Tampa to look at the E Class and 5 Series BMW. Thanks for pushing my buttons, it was time for a family car anyway. More

Annual pre paid Vehicle maitenance We have had little or not much interaction with the center, however, apart from some unpleasant but expected coldness from your showroom staff, Mr. St We have had little or not much interaction with the center, however, apart from some unpleasant but expected coldness from your showroom staff, Mr. Strickland made up for it all.He is SUPER!!!! More

Thanks Mercedes Good job overall, glad courtesy cars are available, one reason that I will bring my car in for service again. Nice convenient, friendly staff. Tha Good job overall, glad courtesy cars are available, one reason that I will bring my car in for service again. Nice convenient, friendly staff. Thanks happy customer More

Always a good experience at Gainesville MB sales to service Went in for a minor service and car wash and walked out with my problem dealt with and a new car. Very professional staff from sales to service. Went in for a minor service and car wash and walked out with my problem dealt with and a new car. Very professional staff from sales to service. More

Contiually the best consistent service. Mercedes Benz of Gainesville consistently provides top notch service in a timely manner. I have never been disappointed by the quality of the service Mercedes Benz of Gainesville consistently provides top notch service in a timely manner. I have never been disappointed by the quality of the services they provide. More

GREAT seevoce Service GREAT I just didn't like that the guy who helped had tobacco in his mouth. I personally didn't think it was professional. Service GREAT I just didn't like that the guy who helped had tobacco in his mouth. I personally didn't think it was professional. More

However The service department forgot to turn off the ‘service overdue ‘ message on the C 300! So we see this message every time we turn on the engine! Very a The service department forgot to turn off the ‘service overdue ‘ message on the C 300! So we see this message every time we turn on the engine! Very annoying! More

Who better than Mercedes to manage your Business Fleet? Our business has a fleet of Mercedes Sprinter vans, which are maintained by Mercedes of Gainesville. The team at Mercedes helps us maintain and keep o Our business has a fleet of Mercedes Sprinter vans, which are maintained by Mercedes of Gainesville. The team at Mercedes helps us maintain and keep our vehicles on the road. Our service advisor, Mike Potteiger, assists with getting us appointments quickly and they even pick-up/drop-off the vehicles before and after appointments. Beyond that, Mike has been a pleasure to work with. Because of our great experience with our company vehicles, many of our employees have even purchased Mercedes vehicles for our personal cars (Thanks Matthew Sloan)! More