Mercedes-Benz of Gainesville - Service Center

Service My driver side window was malfunctioning. Dillion took care of the details and had my loaner car waiting. He always provides friendly and professional My driver side window was malfunctioning. Dillion took care of the details and had my loaner car waiting. He always provides friendly and professional help. My car was repaired on the same day and I was off with everything functioning properly. Dillion Hastie is a great service advisor and he makes servicing my easy. More

These guys are the best Thanks for all you efforts to assist Us in our ownership of such a fine vehicle. We enjoy our Mercedes, and when time comes for our next vehicle , we Thanks for all you efforts to assist Us in our ownership of such a fine vehicle. We enjoy our Mercedes, and when time comes for our next vehicle , we will shop at Gainesville Mercedes Benz, and as always Mike Potegier will be our Service advisor. More

Excellence and expedience Had issue with Sprinter camper while traveling made an appointment and was fixed in 1/2 day we were very satisfied with our visit thanks Had issue with Sprinter camper while traveling made an appointment and was fixed in 1/2 day we were very satisfied with our visit thanks More

Highly satisfied My service representative was friendly and very knowledgeable. He was sure to answer any questions that I had in a way that was easy for me to underst My service representative was friendly and very knowledgeable. He was sure to answer any questions that I had in a way that was easy for me to understand. Customer satisfaction was his priority. He made sure that I left with no concerns and a smile on my face. More

Service appointment This, dealer isn't as nice as the others I have been to. It's waiting area is small. The chairs are worn. However, the customer service is outs This, dealer isn't as nice as the others I have been to. It's waiting area is small. The chairs are worn. However, the customer service is outstanding. Linda, my service advisor, was very nice, attentive and really seemed to care. the service people in Tampa are condescending and very unhelpful. Because of Linda, I have made Gainesville my new service location. More

So Helpful Zo is so helpful, honest and very accommodating. Every time I bring my car in I know they are going to try and get to the bottom of the problem. They Zo is so helpful, honest and very accommodating. Every time I bring my car in I know they are going to try and get to the bottom of the problem. They also offer convient features like online booking of appointments, Saturday appointments, loaner cars, and they can even come to you and pick up your car for service. It has made bringing my car in for service an effortless process. They fact that I can have a loaner car while my car is being fixed is one of the many reason why Mercedes Benz will always by my vehicle of choice. More

Mercedes services , Michael Did my car and it was great ! Perfect place for quick , friendly !the place is amazing and so comfortable, the atmosphere with excellent cu Michael Did my car and it was great ! Perfect place for quick , friendly !the place is amazing and so comfortable, the atmosphere with excellent customer service! More

Service to my SUV CDI 320 Have being taken care of my MB CDI 320 (the 16TH MB vehicle that I have owned) since we moved to Lady Lake, Florida from Miami four years ago. Having Have being taken care of my MB CDI 320 (the 16TH MB vehicle that I have owned) since we moved to Lady Lake, Florida from Miami four years ago. Having owned MB vehicles since 1980 and being service them at MB dealerships in San Juan, Puerto Rico and Miami, Florida, my current service advisor, Michael Potteiger, has being the best of all MB service advisors that we have dealt with. We have always id these past years being treated at MB of Gainesville like "Royalty", and all our required work have been done in time and to perfection. More

Service Always a great experience at this dealership! So is always helpful and does an outstanding job. I will definitely recommend friends and family to chec Always a great experience at this dealership! So is always helpful and does an outstanding job. I will definitely recommend friends and family to check out this dealership. More

AVOID! Took my car for a simple oil change and got ripped off for almost $900.00! Do yourself a favor and avoid this place at all costs! I'll go to Orlando n Took my car for a simple oil change and got ripped off for almost $900.00! Do yourself a favor and avoid this place at all costs! I'll go to Orlando next time I need service....THEY CHARGED ME FOR ROTATING BRAND NEW TIRES! (JUST PURCHASED, BUT NOT FROM THEM) More