Mercedes-Benz of Gainesville - Service Center

Amazing service He was great! Very knowledgeable and professional. Would definitely recommend this dealership and make sure you see Dillon!! i will ask gor him when I He was great! Very knowledgeable and professional. Would definitely recommend this dealership and make sure you see Dillon!! i will ask gor him when I go back. More

Professional courteous respectful and friendly service Professional - Mike and his team knows the advanced technology we are dealing with and can convey in layman's terms. Courteous - All members of the t Professional - Mike and his team knows the advanced technology we are dealing with and can convey in layman's terms. Courteous - All members of the team have an impeccable demeanor in addressing their customers. Respectful - Mike and his team treat me as part of their family. Service is top of the line dealing with last minute and unusual request. When traveling I know that standing behind Mike is Gainesville Mercedes and that I can proceed worry free even outside their zone of service! Friendly - Everyone has an infectious smile that is accompanied with a friendly inquiry about my family and latest activities. Mercedes Benz of Gainesville is an outlier in quality of service in this fast paced world. They make you feel important! More

Service rating Very professional, Strickland was very particular in making sure that the car gets the proper service that it needed he also make sure that if the se Very professional, Strickland was very particular in making sure that the car gets the proper service that it needed he also make sure that if the service takes longer than expected he provided me with courtesy transportation to go home until the vehicle is completed, that was great and highly appreciated. More

LOVE MY MERCEDES DEALERSHIP This visit was for my B service. I'm about 30 minutes away, so I use the valet service. Everyone, from Gail, to the gentleman that picks up and This visit was for my B service. I'm about 30 minutes away, so I use the valet service. Everyone, from Gail, to the gentleman that picks up and returns my car, to Dillion who oversees my service are all attentive and always in communication. Dillion went above and beyond on my questions regarding future maintenance and my recall questions. Getting my car serviced is never a worry! Thank you everyone at my Gainesville Dealership! More

It's a joy Working with Dillon Hastie at Mercedes of Gainesville is a joy. We live in Citrus county, so, to have our car picked up for service could not be easie Working with Dillon Hastie at Mercedes of Gainesville is a joy. We live in Citrus county, so, to have our car picked up for service could not be easier.and we never know which new Mercedes we get to drive untill our washed and serviced car is returned. Got to love it. More

my experience I found the entire experience to be very professional. I experienced quick, efficient service, convenient drop-off and pick p, and an exceedingly frie I found the entire experience to be very professional. I experienced quick, efficient service, convenient drop-off and pick p, and an exceedingly friendly staff More

MB of Gainesville Great friendly service, always quick and helpful. Mike gets me in and out the door quickly each time I drop off and pick up. Thank you Great friendly service, always quick and helpful. Mike gets me in and out the door quickly each time I drop off and pick up. Thank you More

Excellent customer service Servicing my car has never being easier. I am always received with enthusiasm and attention to my needs. Service is always completed within the prom Servicing my car has never being easier. I am always received with enthusiasm and attention to my needs. Service is always completed within the promised time and never had an issue with the repairs or maintenance. More

Mike is very helpful! Service provided is well explained and done proffesionally. Mike is very helpful and provided me with a good loaner car. Price of labor is a bit high Service provided is well explained and done proffesionally. Mike is very helpful and provided me with a good loaner car. Price of labor is a bit high but nevertheless im satisfied with the work so far. More

Great Customer Service. I have been a loyal customer of Mercedes Benz Gainesville since the Kraft Motorcar Days, so my expectations are high when it comes to the service I am I have been a loyal customer of Mercedes Benz Gainesville since the Kraft Motorcar Days, so my expectations are high when it comes to the service I am provided. Dillon did not disappoint. He provided great service and follow up. He fits in quite well with the MBG Family!! More