Mercedes-Benz of Gainesville - Service Center

Excellent Vehicle Service Scedule A Maintenance on GLC. Great customer service Receive a loaner vehicle up upon my request. Communication via text message when vehicle re Scedule A Maintenance on GLC. Great customer service Receive a loaner vehicle up upon my request. Communication via text message when vehicle ready for without even asking for this type of communication! Excellent customer service More

Car service No one ever likes to take their car in for service but Dillon is always very nice and helpful when I have too. He makes sure you get what you need don No one ever likes to take their car in for service but Dillon is always very nice and helpful when I have too. He makes sure you get what you need done in a timely manner and Keeps you updated on your vehicle. He’s Jusr an all around amazing person and I enjoy working with him when I have to get my car served. More

Exceptional Service Mr. O’Brien is a wonderful service advisor with extensive knowledge, which proved to resolve all of my concerns about my ML350. The decision to mak Mr. O’Brien is a wonderful service advisor with extensive knowledge, which proved to resolve all of my concerns about my ML350. The decision to make Dillion part of the Mercedes Benz team was in deed the right one. More

Dillon is the best Dillon takes care of my car. He does not try to sell me something I don't need. I am 66 years old. I have had over 10cars in my lifetime and can figur Dillon takes care of my car. He does not try to sell me something I don't need. I am 66 years old. I have had over 10cars in my lifetime and can figure out quickly who has and who has not have my best interest in mind. More

Friendly, professional and good service Great dealership, service and overall experience. Would recommend highly. My experience this time was just for service, but have purchased two cars Great dealership, service and overall experience. Would recommend highly. My experience this time was just for service, but have purchased two cars from the dealership and have been very satisfied. More

Good service Service is great and customer service is amazing The only issue that I hope some day Mercedes change is that they charge for telling why the check Service is great and customer service is amazing The only issue that I hope some day Mercedes change is that they charge for telling why the check engine light is on in a vehicle. More

"Have no fear!" We have complete trust in Dillon Hastie and the dealership in general. It's a pleasure to bring the car to Mercedes of Gainesville for service. Everyb We have complete trust in Dillon Hastie and the dealership in general. It's a pleasure to bring the car to Mercedes of Gainesville for service. Everybody is friendly and helpful ; they always make us feel welcome and comfortable. More

Excellent I always appreciate the courtesy and service that I receive from MB. My association with MB of Gainesville stretches back 18 years and the helpful ke I always appreciate the courtesy and service that I receive from MB. My association with MB of Gainesville stretches back 18 years and the helpful keeps bringing me back. The attention to the customer from sales and service personnel never changes. M.B. Of Gainesville is a wonderful Dealership. More

Amazing. Perfect. Comfortable Dillion always goes the extra mile for me. He is so efficient and does it with a smile. Never let's me down!! I look forward to working with him ever Dillion always goes the extra mile for me. He is so efficient and does it with a smile. Never let's me down!! I look forward to working with him everytime More

Friendly efficient service. Have had nothing but excellent service when dealing with our local dealership. Everyone is very accommodating from scheduling service to picking up my Have had nothing but excellent service when dealing with our local dealership. Everyone is very accommodating from scheduling service to picking up my car after service. Dillon O’Brien is my sales representative and always keeps me informed of the status of my repairs. So nice to deal with friendly smiling people. More