Mercedes-Benz of Gainesville - Service Center

Always a great experience Always have been treated great and service is exceptional. I always bring my car here and have always had a great experience. I would highly recommen Always have been treated great and service is exceptional. I always bring my car here and have always had a great experience. I would highly recommend it. More

Five Star Service with Dillon/MBemz-Gainesville If you're looking for a five-star dealership for your Mercedes, I recommend the Gainesville dealership, and Dillon Hattie. I moved to the area a coup If you're looking for a five-star dealership for your Mercedes, I recommend the Gainesville dealership, and Dillon Hattie. I moved to the area a couple years ago, and went elsewhere first, but found my service home -- Gainesville and Dillon Hastie. I have an older Mercedes, an ML 320, that needed a solid diagnosis and repair plan. It happened here. Thank you!! My highest recommendation to Dillon and the Gainesville service team!! More

Great service I have been using this particular dealership for service since 2013, even throughout my moves and while living in different states. I continue to use I have been using this particular dealership for service since 2013, even throughout my moves and while living in different states. I continue to use this location because I receive the best care and service from Dillon H. He makes each trip the best possible. I also have had a great experience with Ralph, who continues to also have a smile on his face every time he picks up and returns my car to me. More

Satisfied Customer Since moving to Gainesville Michael’ P has been my service advisor and he has remained professional and truthful at all times regarding my service nee Since moving to Gainesville Michael’ P has been my service advisor and he has remained professional and truthful at all times regarding my service needs and requests. More

Service Outstanding. Mr. Dillon Hastie was extremely courteous and helpful, and took care of the issue in a timely manner. I was very impressed! Thank yo Outstanding. Mr. Dillon Hastie was extremely courteous and helpful, and took care of the issue in a timely manner. I was very impressed! Thank you. More

Best dealership and service department. Professional, couteous staff from sales to service. Always a pleasure to visit MB Gainesville. We plan to be forever customers. Thank you MB Gainesv Professional, couteous staff from sales to service. Always a pleasure to visit MB Gainesville. We plan to be forever customers. Thank you MB Gainesville for being the best in all you do. More

Amazing service! Amazing service without fail. It's like having a caring family member take care of my car's problems. Dillon always makes sure my ride to work is rea Amazing service without fail. It's like having a caring family member take care of my car's problems. Dillon always makes sure my ride to work is ready as soon as I drop off my vehicle. Thank you very much! More

First service appointment Everyone was exceptionally friendly. It was br far the best service visit ever. Alonzo Strickland was professional, friendly, and on the ball. I could Everyone was exceptionally friendly. It was br far the best service visit ever. Alonzo Strickland was professional, friendly, and on the ball. I could not have been more happy with this visit. More

Amazing service I’ve been coming to the dealer for many many years. I buy and service all of my cars here because of the staff. Thank you to everyone I’ve been coming to the dealer for many many years. I buy and service all of my cars here because of the staff. Thank you to everyone More

Recent B service and fix smell when I start the AC As usual the service staff are a joy to work with and do everything to make it easy to get the service I need. I’m a little disappointed that the smel As usual the service staff are a joy to work with and do everything to make it easy to get the service I need. I’m a little disappointed that the smell from the AC is still present. I wish it had been thoroughly checked before returning the car to me. Now I have to call again and arrange for another fix. More