Mercedes-Benz of Gainesville - Service Center

Typically Great Service ! We have been customers of this dealership for some 30 years and have always had prompt, professional and successful service! Dillon and the crew there We have been customers of this dealership for some 30 years and have always had prompt, professional and successful service! Dillon and the crew there came through again! Many thanks! More

Excellent service! The Service Department at MB of Gainesville is like no other. I've been coming to this Dealership for several years and the majority of the time I wor The Service Department at MB of Gainesville is like no other. I've been coming to this Dealership for several years and the majority of the time I work with Dillon Hastie. He is a pleasure to work with and at every visit he keeps me up to date with what my car needs and the cost. And if I have any questions he answers them so that I understand. If you are in the market for a MB then this is the place to come! More

Excellent, dependable service Timely, professional and dependable service. Easy to schedule, easy to follow up. A very pleasant experience. A fresh-washed and cleaned car at con Timely, professional and dependable service. Easy to schedule, easy to follow up. A very pleasant experience. A fresh-washed and cleaned car at conclusion of service is a real bonus. Have had nothing but the best service during my visits. More

Sincere Customer Service I trust Dillon. I always feel like he gives me an hones assessment of the repairs that I need and he is always so friendly. I trust Dillon. I always feel like he gives me an hones assessment of the repairs that I need and he is always so friendly. More

Annual service. It is worth the peace of mind for me to pay a little extra to keep my maintenance up to date as recommended by the manufacturer. I appreciate how the It is worth the peace of mind for me to pay a little extra to keep my maintenance up to date as recommended by the manufacturer. I appreciate how the dealership sends me coupons throughout the year to help defray some of the cost. More

90k service Excellent service. Cheaper alternatives available but good value for money and confidence in mechanics. Clean reception area, complimentary loaner v Excellent service. Cheaper alternatives available but good value for money and confidence in mechanics. Clean reception area, complimentary loaner vehicle. Web based review and payment of bill still a works in progress. More

Review Excellent customer service. Linda was knowledgeable of the service I was getting and fast in getting my car to the shop. She also gave me updates on t Excellent customer service. Linda was knowledgeable of the service I was getting and fast in getting my car to the shop. She also gave me updates on the car’s progress too. More

Window tent & Xzilon prep treatment I was very pleased with the service as always when I have Dillon Hastie as my Service Tech pass/present history, Dillon takes time to explain in detai I was very pleased with the service as always when I have Dillon Hastie as my Service Tech pass/present history, Dillon takes time to explain in detail what was done to the vehicle and is very courteous. M.H. Brooks More

Excellent Customer Service This dealership is the first one that really understands what customer service really looks like. They could not be more professional in every aspect This dealership is the first one that really understands what customer service really looks like. They could not be more professional in every aspect of their approach. It’s why I will always purchase my new vehicles through them. More

Excellent customer service Dillon always greets me with a smile and "I'll get it done" attitude. He is dependable for when he will have your car ready for you and explains ever Dillon always greets me with a smile and "I'll get it done" attitude. He is dependable for when he will have your car ready for you and explains everything is detail so there are no surprises. I have two Mercedes and Dillon is my go to guy at Mercedes for all of my service needs. I have never dealt with a better service advisor in my 50 years of owning automobiles. More