Mercedes-Benz of Gainesville - Service Center

Typically Great Service ! We have been customers of this dealership for some 30 years and have always had prompt, professional and successful service! Dillon and the crew there We have been customers of this dealership for some 30 years and have always had prompt, professional and successful service! Dillon and the crew there came through again! Many thanks! More

Extremely courteous and helpful. This dealership is representative of the high quality to be expected from Mercedes but surpasses it in the quality of it’s employees. My repair distre This dealership is representative of the high quality to be expected from Mercedes but surpasses it in the quality of it’s employees. My repair distress turned into an enjoyable experience. More

Great people! Great service! Dillon Hastie and Dillon O'Brien always do a great job taking care of all our MB maintenance needs. Work done right, on time, and at a reasonable pri Dillon Hastie and Dillon O'Brien always do a great job taking care of all our MB maintenance needs. Work done right, on time, and at a reasonable price. More

Went out of their way to help me resolve an issue The service staff was a pleasure to work with and fixed my problem quickly and professionally. I was able to get things corrected and back on my way. The service staff was a pleasure to work with and fixed my problem quickly and professionally. I was able to get things corrected and back on my way. Especially helpful was Dillon O'Brien. Thanks! More

Went very well Glad to have the team get us in and out in one day this last Saturday. All went well and happy with the service and its' employees. Glad to have the team get us in and out in one day this last Saturday. All went well and happy with the service and its' employees. More

Excellent, dependable service Timely, professional and dependable service. Easy to schedule, easy to follow up. A very pleasant experience. A fresh-washed and cleaned car at con Timely, professional and dependable service. Easy to schedule, easy to follow up. A very pleasant experience. A fresh-washed and cleaned car at conclusion of service is a real bonus. Have had nothing but the best service during my visits. More

Sincere Customer Service I trust Dillon. I always feel like he gives me an hones assessment of the repairs that I need and he is always so friendly. I trust Dillon. I always feel like he gives me an hones assessment of the repairs that I need and he is always so friendly. More

Excellent service! The Service Department at MB of Gainesville is like no other. I've been coming to this Dealership for several years and the majority of the time I wor The Service Department at MB of Gainesville is like no other. I've been coming to this Dealership for several years and the majority of the time I work with Dillon Hastie. He is a pleasure to work with and at every visit he keeps me up to date with what my car needs and the cost. And if I have any questions he answers them so that I understand. If you are in the market for a MB then this is the place to come! More

Review Excellent customer service. Linda was knowledgeable of the service I was getting and fast in getting my car to the shop. She also gave me updates on t Excellent customer service. Linda was knowledgeable of the service I was getting and fast in getting my car to the shop. She also gave me updates on the car’s progress too. More

Great! Needed to keep loaner over night as dealership was very busy and my car wasn’t finished until late afternoon. Was told to bring it back the next day w Needed to keep loaner over night as dealership was very busy and my car wasn’t finished until late afternoon. Was told to bring it back the next day when convenient....that’s great service and paying attention to customer service. Our company has been in business 40 years and customer service has always been the most important aspect of doing business. If you get that right, success usually follows! More