Mercedes-Benz of Gainesville

Best car dealership ever! Won't be going anywhere else! We have purchased two Mercedes from Mercedes Benz of Gainesville. I have NEVER been to a car dealership that makes a car buying experience so fun, yes We have purchased two Mercedes from Mercedes Benz of Gainesville. I have NEVER been to a car dealership that makes a car buying experience so fun, yes I said fun, and pleasant! Matt Sloan is an amazing laid back guy and never makes you feel any pressure or discomfort. He is honest and always looking out for the best interest of his clients. You know you have a great sales person when you come back for your second car and get a big hug! From the time you arrive to the time you leave everyone you will encounter is happy and trying to make sure you are as comfortable as possible. They really make you feel special regardless of what vehicle you are purchasing. The dealership has an amazing selection of new and used vehicles at the best prices around. We drive down from Tallahassee, where we actually have a Mercedes dealership because of the outstanding sales and service. I can't speak highly enough of this dealership and recommend it to everyone! More

Last minute service woes I am a snowbird,and was unsure of my air conditioning woes. Talked to service rep Mike P. And he suggested I drop it by. He knew I was leaving in a fe I am a snowbird,and was unsure of my air conditioning woes. Talked to service rep Mike P. And he suggested I drop it by. He knew I was leaving in a few days and fit me in and was more than helpfull. I will return to this dealership if I ever need a car or service. More

Gainesville MB won my Business I shopped for over two months for a new vehicle and was looking at 6 different brands. When I contacted MB of Gainesville and spoke with Larry Nero h I shopped for over two months for a new vehicle and was looking at 6 different brands. When I contacted MB of Gainesville and spoke with Larry Nero he was a gentleman and was nothing but professional to deal with. He gave me a grate price and we moved forward. He had the perfect car for me and within a matter of a few calls and emails we came to an agreement and the deal was done. I took my family to the dealership and my three sons and my wife and I had a great day at the Gainesville store and made a great new friend in Larry! I will send my friends there and will do any future business with Larry from now on! Thank You Gainesville MB and Larry Nero! Sincerely, Philip J DeVita and family! More

Such an amazing and stress free experience!!! If you have ever visited a car dealership, you probably know how nerve racking the experience could be. Well, not in this case... A few hours spent If you have ever visited a car dealership, you probably know how nerve racking the experience could be. Well, not in this case... A few hours spent at Mercedes-Benz of Gainesville had changed my entire attitude towards such businesses from negative to POSITIVE. The place itself is very neat, the staff is polite and friendly. My fiancé and I were treated like royalty the entire time we were there and even after we had finished our business. MATTHEW SLOAN was the one who made our visit such a pleasant and stress-free experience. He was very honest and helpful. He did everything in his ability to provide us with as much information as we needed and make us feel comfortable with our decisions. I remember coming in puzzled and anxious but leaving completely relieved and excited. I am absolutely happy with my purchase and will recommend MB to anyone who wants the BEST treatment and GREAT outcome. Irina S. More

Purchesed a Preowned Mercedes Curt Curtis. Curt made the experience very easy with his knowledge of the product and speedy execution of the paperwork. I very little contact with other members o Curt made the experience very easy with his knowledge of the product and speedy execution of the paperwork. I very little contact with other members of the staff but was pleased with their professionalism. I would most likely return to this dealership in the future for sales and service. More

Our experience was excellent at this dealership. The staff was very helpful and very knowledgeable on the vehicles they sell. Larry made us feel like we were valued customers.. staff was very helpful and very knowledgeable on the vehicles they sell. Larry made us feel like we were valued customers.. More

Through an excellent Mercedes Benz website of Certified Preowned I was able to locate 2 vehicles at MB Gainesville through Ken Davis. He answered all of my questions about 2 vehicles and the CPO program Preowned I was able to locate 2 vehicles at MB Gainesville through Ken Davis. He answered all of my questions about 2 vehicles and the CPO program, warranty and MBz Financial Services Financing. I was approved on line and he transferred the file to his counterpart Nicole _________ in finance. Upon my arrival both vehicles were ready for my inspection and we drove my 1st chioice, which I later that day purchased. Nicole was most efficient and a pleasure to deal with. A nine year employee there. Ken led me directly to the Interstate, called me enroute and answered a few questions I had the next day. The dealership was elegant and very comfortable. The variety of new Mercedes models there is intriguing and makes ones visit a pleasure. Thank You, William Owen Young More

Erik was very pleasant to work with. He's very informative and I felt very comfortable in his presence. Each time I emailed or called, I received a very quick response. If ever I am in the marke informative and I felt very comfortable in his presence. Each time I emailed or called, I received a very quick response. If ever I am in the market for a new or used vehicle, I would go back to Mercedes of Gainesville in a heartbeat to work with him. Rachel made the financing of my vehicle easy. Although she was not able to meet the great rate I received from my credit union, she was all smiles and all help. It was a breeze. More

Each visit to the Mercedes Benz dealership of Gainesville has always been a great experience. The staffs focus on providing excellent customer service as well as vehicular service is excellent. They're alwa has always been a great experience. The staffs focus on providing excellent customer service as well as vehicular service is excellent. They're always professional, courteous, and extremely knowledgeable. They've raised the bar so high, that it would be difficult for any other dealership to be comparable. For these reasons, the customer base will always come to the Mercedes Benz of Gainesville for service. More

Came in after seeing an online ad for a 2012 Audi S5 for sale, as well as wanting to see if I could fit into an E350 Coupe. Initially, my experience was casual and to the point. After some lackadaisical sal sale, as well as wanting to see if I could fit into an E350 Coupe. Initially, my experience was casual and to the point. After some lackadaisical salesmanship, it seemed as if Larry wasn't interested in my business while looking at the Audi. When I started to ask questions about the E350, I had to ask several times because he wasn't paying attention and his answers were very vague and his knowledge was unimpressive. As I sat in a 2014 E350 convertible (I didn't want a convertible), I asked him to tell me why I would want one and he couldn't, sadly. I left Mercedes of Gainesville dissatisfied, disappointed, and very discontent. Regardless of how good a deal I may have gotten from trading my Infiniti in, or by making an all-cash purchase, I will never consider this dealership. And what's more? Immediately after leaving the dealership I called and complained to the general manager but receiver no follow-up call or attempt at consolation. More