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Mercedes-Benz of Gainesville
Gainesville, FL
694 Reviews
Welcome to Mercedes-Benz of Gainesville!
Mercedes-Benz of Gainesville in Gainesville, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 565-0224.
If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 694 reviews
July 23, 2023
Excellent in every aspect great customer service always goes beyond and above to help satisfy the customer goes beyond and above to help satisfy the customer More
by TorianoRoberts305
July 08, 2023
Everyone was kind and pleasant and made the buying experience awesome! Friendly and knowledgeable well be back for our next car purchase. experience awesome! Friendly and knowledgeable well be back for our next car purchase. More
by Nsullivan
Employees Worked With
June 20, 2023
Fantastic Dealership! Great experience, no hard sell, well informed, helpful, and detailed. Everyone was professional and nice. Special thank you to the salesman Tom Schri Great experience, no hard sell, well informed, helpful, and detailed. Everyone was professional and nice. Special thank you to the salesman Tom Schribner, he made the process of purchasing a car painless. More
by Kityderry
Employees Worked With
April 30, 2023
Stay away. Sold me a 2021 MB GLC AMG 63 car that was supposed to be a CPO car. A few miles away check engine light goes off and another MB dealer diagnosed ov Sold me a 2021 MB GLC AMG 63 car that was supposed to be a CPO car. A few miles away check engine light goes off and another MB dealer diagnosed over 70 engine fault codes. After nearly a month the other dealer fixed them all. Then the car throws up a "Time for B service" a couple thousand miles after purchase. A CPO car is supposed to be problem free due to many item checks and fully serviced. They obviously did neither. Additionally the car we traded in was worth nearly $20K more so we were getting a check in that amount back for the trade in. The "finance" mgr spend 20 minutes hustling us to donate the $20K to his charity. Highly inappropriate and annoying. More
by ricktick
April 21, 2023
Purchasing through Mercedes with the help of Eric was the best experience I’ve ever had purchasing a vehicle. It was fast and efficient and Eric, the sales manager, was such a gentleman . Highly recommend ! best experience I’ve ever had purchasing a vehicle. It was fast and efficient and Eric, the sales manager, was such a gentleman . Highly recommend ! More
by deva
Employees Worked With
April 20, 2023
Tom is the BEST! What an easy transaction! He’s knowledgeable, friendly and professional. Loved working with him What an easy transaction! He’s knowledgeable, friendly and professional. Loved working with him More
by R
Employees Worked With
March 29, 2023
Charlie is the absolute BEST! !! Super kind, thoughtful and true to his word! I have never met anyone like him while purchasing a vehicle! Absolutely precious and I HIGHLY recommen !! Super kind, thoughtful and true to his word! I have never met anyone like him while purchasing a vehicle! Absolutely precious and I HIGHLY recommend him! More
by aparker
March 19, 2023
This man is the best seller ever. The moment you tell him what you’re looking for, he will get you the perfect car for a reasonable price. I definitely recommend him to you. The moment you tell him what you’re looking for, he will get you the perfect car for a reasonable price. I definitely recommend him to you. More
by Wesley
March 12, 2023
Everyone was courteous and very helpful and they made everything easily and accessible.I was comfortable and completely satisfied. everything easily and accessible.I was comfortable and completely satisfied. More
by Coojack
Employees Worked With
