Mercedes-Benz of Gainesville

Good service Service is great and customer service is amazing The only issue that I hope some day Mercedes change is that they charge for telling why the check Service is great and customer service is amazing The only issue that I hope some day Mercedes change is that they charge for telling why the check engine light is on in a vehicle. More

"Have no fear!" We have complete trust in Dillon Hastie and the dealership in general. It's a pleasure to bring the car to Mercedes of Gainesville for service. Everyb We have complete trust in Dillon Hastie and the dealership in general. It's a pleasure to bring the car to Mercedes of Gainesville for service. Everybody is friendly and helpful ; they always make us feel welcome and comfortable. More

Excellent I always appreciate the courtesy and service that I receive from MB. My association with MB of Gainesville stretches back 18 years and the helpful ke I always appreciate the courtesy and service that I receive from MB. My association with MB of Gainesville stretches back 18 years and the helpful keeps bringing me back. The attention to the customer from sales and service personnel never changes. M.B. Of Gainesville is a wonderful Dealership. More

Amazing. Perfect. Comfortable Dillion always goes the extra mile for me. He is so efficient and does it with a smile. Never let's me down!! I look forward to working with him ever Dillion always goes the extra mile for me. He is so efficient and does it with a smile. Never let's me down!! I look forward to working with him everytime More

Friendly efficient service. Have had nothing but excellent service when dealing with our local dealership. Everyone is very accommodating from scheduling service to picking up my Have had nothing but excellent service when dealing with our local dealership. Everyone is very accommodating from scheduling service to picking up my car after service. Dillon O’Brien is my sales representative and always keeps me informed of the status of my repairs. So nice to deal with friendly smiling people. More

Amazing service He was great! Very knowledgeable and professional. Would definitely recommend this dealership and make sure you see Dillon!! i will ask gor him when I He was great! Very knowledgeable and professional. Would definitely recommend this dealership and make sure you see Dillon!! i will ask gor him when I go back. More

First Rate Dealership I have purchased three cars from Mercedes-Benz of Gainesville (S550, S560 and CLS63 AMG) and I can not imagine a better experience. My sales coverage I have purchased three cars from Mercedes-Benz of Gainesville (S550, S560 and CLS63 AMG) and I can not imagine a better experience. My sales coverage is Erik Peebles and he has been just terrific - smart, knowledgeable and enthusiastic. Dillon Hastie has been our service contact and he too has been terrific. I have dealt with several other members of the team there and each experience has been excellent. I am a car guy of many years and it is a pleasure to find a dealership that presses all of my buttons. More

Professional courteous respectful and friendly service Professional - Mike and his team knows the advanced technology we are dealing with and can convey in layman's terms. Courteous - All members of the t Professional - Mike and his team knows the advanced technology we are dealing with and can convey in layman's terms. Courteous - All members of the team have an impeccable demeanor in addressing their customers. Respectful - Mike and his team treat me as part of their family. Service is top of the line dealing with last minute and unusual request. When traveling I know that standing behind Mike is Gainesville Mercedes and that I can proceed worry free even outside their zone of service! Friendly - Everyone has an infectious smile that is accompanied with a friendly inquiry about my family and latest activities. Mercedes Benz of Gainesville is an outlier in quality of service in this fast paced world. They make you feel important! More

Amazing. Perfect. Comfortable Rachel made it so easy. I went in to order a car. She listened and within 5 minutes found me a car already done in another state. She shipped and hand Rachel made it so easy. I went in to order a car. She listened and within 5 minutes found me a car already done in another state. She shipped and handled everything for me. She explained everything in great detail. More

Service rating Very professional, Strickland was very particular in making sure that the car gets the proper service that it needed he also make sure that if the se Very professional, Strickland was very particular in making sure that the car gets the proper service that it needed he also make sure that if the service takes longer than expected he provided me with courtesy transportation to go home until the vehicle is completed, that was great and highly appreciated. More