Mercedes-Benz of Gainesville

Very much satisfied. My recent visit to Mercedes-Benz of Gainesville was exceptionally well. My service representative is Dillion Hastie. Although, all of the staff are My recent visit to Mercedes-Benz of Gainesville was exceptionally well. My service representative is Dillion Hastie. Although, all of the staff are very friendly, Dillion is truly an awesome individual. He took the time to explain the problem with my vehicle and assisted with finding a coupon to offset the cost. Both the repair and a good carwash was completed within two hours. Dillion also took the time to tell me about the new VIP program and signed me up to become a member. I currently own two Mercedes-Benzs. Curt Curtis did not sell me either vehicle, but he is a very pleasant and knowledgeable person who always makes a point to come greet me whenever I'm at Mercedes-Benz of Gainesville. All of my future purchases of Mercedes-Benz will be via Curt Curtis. More

service evaluation Every time I visit the dealership the service representative extends excellent customer service., he goes above and beyond what I expect, from getting Every time I visit the dealership the service representative extends excellent customer service., he goes above and beyond what I expect, from getting me in and out quickly, making sure my car is repaired according to what is asked never pressured to have things done that aren't needed. More

The relationship matters I bought my Benz from this dealership in 2007. My car is 10 years old with 86,000 Miles on it. The service representative, Dillon Hastie, has worked w I bought my Benz from this dealership in 2007. My car is 10 years old with 86,000 Miles on it. The service representative, Dillon Hastie, has worked with me 9 of those 10 years. As my car got older, it required a little more attention. Dillon’s ability to make me feel as if he worked there just to take care of my service needs, kept me coming back to that dealership. There were always other service businesses I could have gone to, but they didn’t have Dillon. I always felt like he was telling me the truth and that I could depend on his care and commitment to quality service. I am very grateful for the relationship even when the news about my repair cost isn’t very good. Thanks Dillon. More

Zo is great Zo is always super friendly and fast I'm in and out. Zo makes me not dread going to service my sprinter.thankyou for your friendly service. Zo is always super friendly and fast I'm in and out. Zo makes me not dread going to service my sprinter.thankyou for your friendly service. More

Excellent service experience Everything was done quickly and finished within the timeframe that I was told. The waiting area and store were nice. Dillon Hastie was very helpful Everything was done quickly and finished within the timeframe that I was told. The waiting area and store were nice. Dillon Hastie was very helpful and followed up after to make sure the service went well. More

Always a great experience Always have been treated great and service is exceptional. I always bring my car here and have always had a great experience. I would highly recommen Always have been treated great and service is exceptional. I always bring my car here and have always had a great experience. I would highly recommend it. More

Five Star Service with Dillon/MBemz-Gainesville If you're looking for a five-star dealership for your Mercedes, I recommend the Gainesville dealership, and Dillon Hattie. I moved to the area a coup If you're looking for a five-star dealership for your Mercedes, I recommend the Gainesville dealership, and Dillon Hattie. I moved to the area a couple years ago, and went elsewhere first, but found my service home -- Gainesville and Dillon Hastie. I have an older Mercedes, an ML 320, that needed a solid diagnosis and repair plan. It happened here. Thank you!! My highest recommendation to Dillon and the Gainesville service team!! More

Great service I have been using this particular dealership for service since 2013, even throughout my moves and while living in different states. I continue to use I have been using this particular dealership for service since 2013, even throughout my moves and while living in different states. I continue to use this location because I receive the best care and service from Dillon H. He makes each trip the best possible. I also have had a great experience with Ralph, who continues to also have a smile on his face every time he picks up and returns my car to me. More

Satisfied Customer Since moving to Gainesville Michael’ P has been my service advisor and he has remained professional and truthful at all times regarding my service nee Since moving to Gainesville Michael’ P has been my service advisor and he has remained professional and truthful at all times regarding my service needs and requests. More

Service Outstanding. Mr. Dillon Hastie was extremely courteous and helpful, and took care of the issue in a timely manner. I was very impressed! Thank yo Outstanding. Mr. Dillon Hastie was extremely courteous and helpful, and took care of the issue in a timely manner. I was very impressed! Thank you. More