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Mercedes-Benz of Gainesville
Gainesville, FL
695 Reviews
Welcome to Mercedes-Benz of Gainesville!
Mercedes-Benz of Gainesville in Gainesville, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 565-0224.
If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 695 reviews
October 06, 2021
Tom, Matt, and Julio are amazing! At Mercedes of Gainesville you are not just a number. I’ve purchased a couple of vehicle from another dealership in the past it was ok experience. Nothing compare t Gainesville you are not just a number. I’ve purchased a couple of vehicle from another dealership in the past it was ok experience. Nothing compare to the kindness I was shown at Mercedes. I will only be shopping at Mercedes Benz of Gainesville for now on. More
by moniquezorilo
October 05, 2021
Had a wonderful experience. They met and exceeded my needs! Thanks for helping out guys! needs! Thanks for helping out guys! More
by Sonic2012
October 04, 2021
Sheldon was very easy to work with, kind and knowledgeable about the products available. He took his time to go over everything with us. knowledgeable about the products available. He took his time to go over everything with us. More
by antzhanson.dvm
Employees Worked With
October 03, 2021
I want to thank the whole team for helping me purchase my new Mercedes. My salesperson was amazing. Very knowledgeable, not pushy at all. I highly recommend asking for Julian Roig when you are at the Mercede new Mercedes. My salesperson was amazing. Very knowledgeable, not pushy at all. I highly recommend asking for Julian Roig when you are at the Mercedes of Gainesviille. As for going anywhere else DONT!!!!!! They went above and beyond what is expected from a dealer. THE WHOLE MANAGEMENT TEAM WAS AMAZING !!!!! Mat Tesa , John Reeves, Alonzo (just the best service adviser you will ever come across) I think the whole team works so hard and does such a great job because their GSM Tyler Mayberry knows not just how to treat clients but also how to find the best of the best for his team. I cannot say enough about this dealership and the level of trust they have earned from me. I am naturally not a trusting person when it comes to purchasing anything. I do my research and often find that I am being told things that don't match my research. Well, I am happy to say " NOT THIS TIME". I AM IMPRESSED BY THEIR HONESTY, HARD WORK, AND DEDICATION TO MAKE MY PURCHASE A HAPPY ONE. So if you still reading this my friend and you need a great deal on an amazing ride Go to Gainesville Mercedes ask for Julian. You can thank me later. If I sound like a commercial it's because I really want people to know. I searched for three months to find my new ride. One dealership was too much and another not enough this one was JUST RIGHT!!!!!!!!And ladies if you dread buying a vehicle by yourself, don't worry this is the place that will treat you with respect and get a good deal from a trusted people. More
by Liana1101
October 02, 2021
Out of county purchase, contacted back by Brandon in internet sales confirming the car I was inquiring about was available. He met me at the dealership and introduced me to my sales person, Curt. Two of internet sales confirming the car I was inquiring about was available. He met me at the dealership and introduced me to my sales person, Curt. Two of the nicest people I’ve dealt with. Made deal and financing in short order, demonstrated all the features on the car (cpo E400 cabriolet). Great buying experience. More
by Scott276
September 28, 2021
Smooth and easy buying process, Sheldon was AWESOME, have the exact car I wanted picked out and ready for me. John in finance was a cool dude, no pressure financing. Great experience 👍👌 Thanks guys the exact car I wanted picked out and ready for me. John in finance was a cool dude, no pressure financing. Great experience 👍👌 Thanks guys More
by D_Rogers
September 28, 2021
Curt Curtis is the best -- first class all the way!!! He is knowledgeable, helpful responsive, and really looks after his clients. He is a straight shooter, and makes it easy to find and buy what you want. is knowledgeable, helpful responsive, and really looks after his clients. He is a straight shooter, and makes it easy to find and buy what you want. My husband and I have bought several cars from Curt, and will continue to buy from him in the future, as he has earned our business. He is a real credit to Mercedes-Benz of Gainesville --Thank you for great service!!! More
by Fashionista
Employees Worked With
September 27, 2021
When I arrived at the MB dealership, I was greeted by Sheldon. I advised him on what I was looking for and he did not hesitate on fulfilling my request. He was genuine, informative and very knowledgeable Sheldon. I advised him on what I was looking for and he did not hesitate on fulfilling my request. He was genuine, informative and very knowledgeable. I also had the opportunity to meet the manager and the accountant, they both were very helpful and friendly. The service I received during my car buying experience at MB of Gainesville was unmatched. I will never buy a car anywhere else. Thanks Sheldon for the great customer service! More
by Jamiethomas
Employees Worked With
September 23, 2021
This was the most peaceful car buying experience I’ve ever encountered. Sheldon was extremely patient and provided stellar service. ever encountered. Sheldon was extremely patient and provided stellar service. More
by Terrie
Employees Worked With
September 11, 2021
Julian was EXTREMELY helpful in finding a car for me in such a low inventory market. He was knowledgeable, kind, pleasant and enthusiastic. Only negative was regarding dealership café. It was minimal c such a low inventory market. He was knowledgeable, kind, pleasant and enthusiastic. Only negative was regarding dealership café. It was minimal compared to other MB dealerships which offer chefs cooking meals, soda fountains, etc. Overall experience was great. I highly recommend. More
by RozV
