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Mercedes-Benz of Gainesville
Gainesville, FL
694 Reviews
Welcome to Mercedes-Benz of Gainesville!
Mercedes-Benz of Gainesville in Gainesville, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 565-0224.
If you don't see a particular vehicle, click on CarFinder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership: Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 694 reviews
April 08, 2022
Incredibly slow responses. Inattentive sales people - strung me along for 2 weeks only to tell me car was sold at the end. Do not recommend. Inattentive sales people - strung me along for 2 weeks only to tell me car was sold at the end. Do not recommend. More
by mostlygood
Employees Worked With
April 07, 2022
Great attitude and willingness to help. Outstanding professionalism. Really makes the customer feel appreciated. Aaa Outstanding professionalism. Really makes the customer feel appreciated. Aaa More
by ron
Employees Worked With
March 24, 2022
Excellent dealership. Eric was very resoonsive and make purchasing a car very easy and stressfree! Highly recommend buying a car here! Eric was very resoonsive and make purchasing a car very easy and stressfree! Highly recommend buying a car here! More
by Leah
Employees Worked With
March 01, 2022
Julian couldn't possibly have treated us any better than he did. He did a great job explaining the in's and out's of the vehicle and how all the behind the scenes mechanisms worked. Julian along with every he did. He did a great job explaining the in's and out's of the vehicle and how all the behind the scenes mechanisms worked. Julian along with everyone else at the dealership made my wife and myself feel special and we will always remember the experience. More
by rik3214
Employees Worked With
February 28, 2022
Reviews I don't usually do, but after our experience and having read others, in this case, something was rewarding, as well as troubling to share. First, I will chime in as being an African American female, having read others, in this case, something was rewarding, as well as troubling to share. First, I will chime in as being an African American female, not that this should serve any purpose, other than, all is not fair, and I faced no issues upfront with it. Our salesperson Mrs. Angela Monroe was awaiting our arrival, front door sidewalk, Greetings (Awesome) very personable and attentive, our best interest from beginning to end. Found a used vehicle online, a purchase for my daughter, drove from Georgia to pick it up. There were other encounters Matt Testa (used car manager) Super, Amazing, Julio (Business Manager) serves his position well, and the AWFUL & DESPICABLE FINANCE MANAGER John Reeves. I guess his title and tactics have served Mercedes-Benz Gainesville profit. He desperately tries to underscore one's intelligence, by using words such as common sense or the average person, very argumentive, persuasive, cocky, and rude. Beyond that, he dared to tell me he didn't have time for all my questions and concerns. An insult beyond barriers. We walked away to leave, the dealership. Our salesperson caught up to us, apologizing for what had taken place, asked us to come back inside, and she had someone else assist us. Car was purchased. More
by Jacqueline Brown
February 28, 2022
I truly felt like I got the VIP Treatment from Curt and the Mercedes Benz of Gainesville dealership team the Mercedes Benz of Gainesville dealership team More
by Rob Lowe
Employees Worked With
February 28, 2022
I had the pleasure of meeting Mr. Sheldon and Mr. Ken. Throughout my entire process they both kept it professional. I worried Mr. Sheldon every day for almost a month straight, but he Sheldon and Mr. Ken. Throughout my entire process they both kept it professional. I worried Mr. Sheldon every day for almost a month straight, but he never made me feel like I was worrying him. He answered all my questions and was so professional with it. He made me feel so welcomed when I arrived at the dealership. I couldn't have asked for a better sales person! Thank you Mr. Sheldon and Mr.Ken More
by Theresamcmullen
February 25, 2022
Such a great experience. Very helpful! Couldn’t ask for a better salesman. I will definitely buy another Mercedes’ because of him. Very helpful! Couldn’t ask for a better salesman. I will definitely buy another Mercedes’ because of him. More
by Tyrelljackson4
February 25, 2022
The excellent first impression continued throughout our time at Mercedes-Benz of Gainesville. Everybody was friendly and everything was clean. Tom Scribner treated us with respect, helped us negotiate a fa time at Mercedes-Benz of Gainesville. Everybody was friendly and everything was clean. Tom Scribner treated us with respect, helped us negotiate a fair deal and made the transaction seamless. Highly recommend and would do business here again. H. Kennedy More
by HKennedy
Employees Worked With
February 02, 2022
Julian was kind enough to assist me while I was in Georgia - and he made the process extremely efficient so that when I came down we were in and out ! He is informative, detailed and patient - we will Georgia - and he made the process extremely efficient so that when I came down we were in and out ! He is informative, detailed and patient - we will definitely consider using him again in the future! More
by Erin.knight.sav
Employees Worked With
