Mercedes-Benz of Ft. Lauderdale - Service Center

Took my car in for 50,000 mile service. My service adviser, Hipolito, was efficient, helpful and friendly. My car was serviced in a timely manner. My service adviser, Hipolito, was efficient, helpful and friendly. My car was serviced in a timely manner. More

Excellent service, Manny Guzman, service contact, takes good care of all the details, I have taken my car for 6 years in a row and I am totally satisfied. good care of all the details, I have taken my car for 6 years in a row and I am totally satisfied. More

Perfect. The service is so good! Rudy Assesor is very professional! Excellent service, love it The service is so good! Rudy Assesor is very professional! Excellent service, love it More

Service provider was knowledgeable, professional and efficient. He kept me informed though out the process. efficient. He kept me informed though out the process. More

Always a pleasure to deal with. Courteous service and spotless destination. I would recommend them. Courteous service and spotless destination. I would recommend them. More

They were extremely knowledgeable and quite friendly. Answered all my questions and were extremely patient Answered all my questions and were extremely patient More

Scheduling was simple, follow up as to time was efficient. The service was completed on time as outlined to my complete satisfaction. efficient. The service was completed on time as outlined to my complete satisfaction. More

I brought my 2020 GLB 250 in for Service B and was shocked to learn that my pre-paid maintenance plan had “expired”! I have bought four MBs and have always purchased the maintenance package at the ti shocked to learn that my pre-paid maintenance plan had “expired”! I have bought four MBs and have always purchased the maintenance package at the time of purchase. Because of the pandemic, my driving miles were reduced significantly and by the time I reached 20,000 miles after three years had expired, I was denied the service I paid for in 2020. In other words, I paid for three service visits at time of purchase but MB only honored ONE visit. The pre-paid plan cost approximately $1,500 so that means MB kept approximately $1,000 for no service. Obviously I won’t be purchasing anymore pre-paid service plans from MB. By the way, I never received any notification that my plan was going to expire; however, I receive numerous notifications that my vehicles require service. Obviously I’m very disappointed in this practice and will consider this episode when in the market for my next new vehicle. More

Really nice, professional, helpful staff. Quick service is so much appreciated! The waiting area is very pleasant, clean, quiet and provides good coffee. Quick service is so much appreciated! The waiting area is very pleasant, clean, quiet and provides good coffee. More

I always Have by car serviced here, Great experience. Feliberto Pena was very helpful. He also found a nail in a tire that I was not aware of. He delivered the repair of my air conditioning ahead of p Feliberto Pena was very helpful. He also found a nail in a tire that I was not aware of. He delivered the repair of my air conditioning ahead of promised delivery and kept me informed during the process. He also arranged for me to be picked up at home to return to the service department after the service was completed. More