Mercedes-Benz of Ft. Lauderdale - Service Center

Interior of the vehicle was loaded with black grease and Steering wheel and center console needed a deep cleaning after being at the Mercedes-Benz Fort Lauderdale service center, I’m very disappointed that Steering wheel and center console needed a deep cleaning after being at the Mercedes-Benz Fort Lauderdale service center, I’m very disappointed that the dealership thinks it’s OK to return vehicles to customers this lack of Quality control is a parent More

Service advisor was prompt and courteous Felt is adobe was honest. Car ready when promised. Car rental was ready. No waiting time. Will be coming back was honest. Car ready when promised. Car rental was ready. No waiting time. Will be coming back More

My service visit was scheduled with ease. Torey, my service advisor greeted me and handled the minimal paperwork promptly. After securing a loaner car, I was on my way! As always, Torey was professio service advisor greeted me and handled the minimal paperwork promptly. After securing a loaner car, I was on my way! As always, Torey was professional, courteous and knowledgeable! All items were serviced as promised! More

Excellent customer service. special thanks to Rudy and Hector. They both make feel me like a close family member . Thank you very much for the service. Hector. They both make feel me like a close family member . Thank you very much for the service. More

Mike Ferraro is the best Always honestAlways Mike Ferraro is the best Always honest Always professional Always has a smile He reviews the bill with you and explains it very thorough Makes Mike Ferraro is the best Always honest Always professional Always has a smile He reviews the bill with you and explains it very thorough Makes you feel comfortable More

I want to acknowledge the support received from Christopher in Service - goes above abs beyond for his customers! Thank you Chris for your first class support Christopher in Service - goes above abs beyond for his customers! Thank you Chris for your first class support More

Our service advisor, Mike Ferraro, is our "Go To Guy" at Mercedes-Benz Fort Lauderdale whenever we need anything done with our vehicles. He and the entire service team keep our AMGs running in top form. Mercedes-Benz Fort Lauderdale whenever we need anything done with our vehicles. He and the entire service team keep our AMGs running in top form. Why drive high performance vehicles, if service and attention is not available when need? Again, thanks Mike, for getting us in and out with minimum delay and not fuss. As long as you are with Mercedes-Benz of Fort Lauderdale, we'll continue to remain a customer of the dealership! More

Excellent service and support. Knowledgeable and friendly. Manny Guzman is an excellent service coordinator. We have owned a Mercedes in four states and this is the best dealership with whom we hav friendly. Manny Guzman is an excellent service coordinator. We have owned a Mercedes in four states and this is the best dealership with whom we have worked. More

My service advisor was excellent. He was quick. He was attentive. Great attitude. Knew the information about the car and very informative. Excellent! Should be commended attentive. Great attitude. Knew the information about the car and very informative. Excellent! Should be commended More

Mike Ferraro is wonderful. He always is there for me and over the last decade has provided excellent service advice. He welcomed me upon arrival, quickly assessed what needs to be, answers my questio and over the last decade has provided excellent service advice. He welcomed me upon arrival, quickly assessed what needs to be, answers my questions with clarity, and ensures the service on my mercedes is profiently attended to. On my most recent visits Peter superbly corrected 1) outside mirror retraction, 2) back-up camera screen visualization 3) comfort vehicle ride setting and 4) ensured proper tire inflation I was in and out so fast I didn’t have time to visit the dealership’s comfortable waiting room!!! Thanks Mike snd Peter fir making my visit— quick and complete …..you are the best !!! More