Mercedes-Benz of Ft. Lauderdale - Service Center

Mercedes Benz of Fort Lauderdale has the best service advisors working for the company. My service advisor Christopher was very knowledgeable, courteous, and kind. Most of all professional.. making my ap advisors working for the company. My service advisor Christopher was very knowledgeable, courteous, and kind. Most of all professional.. making my appointment was quick and easy and dealing with Christopher made my experience a great one.. More

When ever we need to visit this dealership it’s always worry free. Never had a bad experience. Well worth it. Thanks again. Chris worry free. Never had a bad experience. Well worth it. Thanks again. Chris More

Mike Ferro is great to work with, the problem we ran into is we purchased an additional warranty through Mercedes’ directly at the dealership. Warranty work requires an insurance inspector, so my car was del is we purchased an additional warranty through Mercedes’ directly at the dealership. Warranty work requires an insurance inspector, so my car was delayed two weeks. Since you have no loaners available makes it very difficult and becomes a real problem for us. Somehow Mercedes’ needs to figure out this issue, even if you must thru the warranty insurance acquire a car from a rental agency. It’s all about servicing the client to make it the best experience. This gap was a real inconvenience for our family. Ted Moses 954.465.0694. More

Always great service. Mike Ferraro is great to work with. Communicates well and very pleasant. Mike Ferraro is great to work with. Communicates well and very pleasant. More

They were very prompt in meeting with me at my appointment time and very comprehensive in the service appointment time and very comprehensive in the service More

I was impress with the speedy response from the Service and Parts Department to coordinate whether my tire could be repair or do I need to have a new tire shipped into the dealership. and Parts Department to coordinate whether my tire could be repair or do I need to have a new tire shipped into the dealership. More

My contact was good, I don’t have a strong opinion of the dealership itself dealership itself More

convenience, accuracy, friendly advisors, concern managers, very knowledgeable technicians, your time is their concern, fast availability of shuttles and loaners , a great service. managers, very knowledgeable technicians, your time is their concern, fast availability of shuttles and loaners , a great service. More

I have been impressed all three times I have gone by for excellent service here at this dealership excellent service here at this dealership More

I took my car for the first service and Customer services was friendly. It took no more than 2 hours. was friendly. It took no more than 2 hours. More