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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.4
527 Reviews

527 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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March 07, 2022

Mike is an amazing service rep to work with! Attentive and always takes the time to understand your issue/concerns More

by joeman1202
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro
Report | Print
Mar 09, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 01, 2022

great service, good price and my guy MIKE was amazing and super friendly and on top of my services More

by anja_miami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike ferrera, Peter McInnis
Report | Print
Mar 04, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2022

An absolute TEN experience from initial phone call to pick-up. Couldn’t be better! Thank you More

by Sdaythompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter McInnis
Report | Print
Mar 03, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for your feedback! We hope you have a great day!

February 27, 2022

I was pleasantly surprised that the service work was completed before the allotted time. I was not familiar with the new service agent but he was nice enough. More

by jfred4000@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filiberto Peña
Report | Print
Mar 02, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 27, 2022

Service people very pleasant and nice. No issues Car was not ready for promised time. It took 30 minutes to get the car and wash it. I was shocked by the hourly rate and $2000 for More

by Cory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tory
Report | Print
Mar 01, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call at (954) 949-0623. Happy motoring!

February 27, 2022

Service and clean area , the advisors always ready to give you very good service and orientation about your next Maintance . More

by Ecuaconsul@Gmail.Com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rubio
Report | Print
Mar 01, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Mar 01, 2022 -

Ecuaconsul@Gmail.Com responded

Thank you, am okay for now .

February 25, 2022

Easy access with immediate response to problem that I was experiencing. There was considerable wait time but problems successfully completed on initial visit. Nice to get done without having to reschedule!! More

by spassmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter McInnis
Report | Print
Mar 02, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 24, 2022

Mike Ferraro and Mary very helpful. Know I am in good hands at this dealership More

by Zahalskye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferraro and Mary
Report | Print
Feb 26, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at Mercedes-Benz of Fort Lauderdale! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 21, 2022

The GM, Morad was excellent! Appreciate the superb Customer service he gave us, definitely recommend working with him. Thank you! More

by jennycortes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morad
Report | Print
Feb 24, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

February 19, 2022

the car was not washed not happy that was not done they has time to complete it More

by vmafdali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter McInnis
Report | Print
Feb 22, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Fort Lauderdale take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 949-0623. We hope to hear from you.

Feb 25, 2022 -

vmafdali responded

left message 305-815-8420 valerie mafdali

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