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Mercedes-Benz of Ft. Lauderdale - Service Center

Fort Lauderdale, FL

4.4
527 Reviews

527 Reviews of Mercedes-Benz of Ft. Lauderdale - Service Center

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March 23, 2022

Had my 40,000 checkup on my vehicle yesterday. My service advisor, Torey Williams had me in and out in no time. He was very professional and made me feel as though my approval and satisfaction wer More

by dlw1
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Torey Williams
Mar 26, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 23, 2022

MB of Ft Lauderdale was superb during my recent vehicle service. Mike Lynn was exceptional and took care of my every need in a timely manner. More

by blakecarpentry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter McInnis
Mar 26, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 21, 2022

My new Service Advisor, Manny Guzman was absolutely awesome. I’m ecstatic to meet him. Never have any issues,car is always returned spotless. I know Manny makes sure all his clients vehicle’s are as we More

by ronald.kendall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad
Mar 25, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 20, 2022

Manny and his team assisted me with my issues on my vehicle. I am very pleased with the service. More

by Munteanrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Guzman
Mar 23, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 18, 2022

Extremely slow not very friendly $800 for a key. Just a key to a car $800 I felt like I was robbed More

by Ruben Echaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tori
Mar 22, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi Ruben, we are deeply disappointed by your experience at Mercedes-Benz of Fort Lauderdale. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 949-0623. We hope to hear from you.

Mar 29, 2022 -

Ruben Echaus responded

The general manager can call me at any time my number is 954-647-4949. I’d love to talk to the manager to see what he has to say

March 16, 2022

Service was quick. Was provided with a ride back to my home as well as a pickup when car was finished. The best! More

by EUBERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
william lynn
Mar 19, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2022

We had great service with our Mercedes when we dropped it off for Apple Car Play issue. The appointment was easily made with friendly service advisor who helped me figure out the issue. He took his time wi More

by marciderrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Mar 20, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 16, 2022

Made appointment, dropped car off. Shuttled back home. Picked me back up. Car was serviced and cleaned. Thanks!!! More

by Egm265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xazier
Mar 19, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2022

I'm very satisfied with the service I received last week. Mike Ferraro, in the service department, is a true highly experienced professional. I highly recommend this dealership. More

by BillyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Edelsberg, Peter McInnis
Mar 19, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Fort Lauderdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2022

Service advisor very knowledgeable. Very professional. Dealership beautiful and very clean. Staff very professional and friendly. More

by Cher87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Polo vazquez
Mar 16, 2022 -

Mercedes-Benz of Ft. Lauderdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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